Top Remote Customer Success Jobs in Albuquerque, NM

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.

The Senior Manager of Customer Success at SmarterDx will enhance client relationships, oversee implementation, and ensure maximum value from the platform for healthcare customers.

The Customer Success Manager role involves managing customer relationships, providing support, training users on software, and ensuring customer satisfaction and retention.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

As a Customer Success Manager, you will manage mid-market and Enterprise customer relationships, focusing on onboarding, retention, and product adoption while supporting sales through identifying growth opportunities.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.

This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

The Client Success Coordinator will manage client accounts, facilitate onboarding, analyze performance, and ensure clients achieve their business goals through effective communication and proactive problem-solving.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

The Senior Client Success Manager will manage client relationships, oversee digital marketing campaigns, analyze performance data, and ensure client satisfaction and retention.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.

Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

Assist in designing and building AI conversation models for customer service, collaborate with stakeholders, and lead model maintenance efforts.

The Client Success Executive will manage and enhance relationships with self-funded employers, ensuring client satisfaction, retention, and strategic growth while providing expert guidance on Reference Based Pricing health plan administration.

The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.