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Manage and grow a regional B2B customer base by prospecting, building relationships, delivering tailored solutions, tracking opportunities in CRM, collaborating internally, and meeting sales targets.

Prospect, set appointments, and win net-new SMB customers across MD/DC/WV via phone, video, and face-to-face selling. Use SFDC/Tenfold and sales tools to prioritize leads, onboard new accounts, collaborate with internal teams, close deals, and maintain lasting customer relationships.

Process customer print orders from intake through routing to appropriate production facilities. Validate order specs and artwork for production readiness, make minor job ticket edits, apply naming conventions, route orders using the Order Routing Matrix, and communicate with design teams, production facilities, and customers to resolve issues and ensure on-time delivery.

Prepare financial plans and preliminary recommendations for Wealth Advisors by collecting and analyzing client financial data. Create visuals, perform tax, estate, insurance, charitable and college planning, monitor and rebalance portfolios, handle operations (wires, journals, account openings), conduct investment research, maintain CRM workflows, and support the Wealth Planning Team in client meetings and portfolio recommendations.

Lead security tooling operations, incident response, threat hunting, vulnerability management, and scripting/automation. Evaluate and deploy security technologies, mentor junior staff, remediate vulnerabilities, and leverage threat intelligence to reduce attack surface and improve organizational security posture.

Design and build custom scientific instruments across mechanical, electronics, and firmware domains; develop and execute NGS workflows and assays; maintain sequencing QC; troubleshoot experiments and validate assays with biologists; write protocols/SOPs; set up and maintain lab instrumentation; iterate prototypes to production and communicate technical tradeoffs to team and stakeholders.

Build and own full-stack AI platform systems: backend services, data pipelines, frontends, and cloud infrastructure. Integrate LLM agents with lab data, instruments, and databases; prototype and harden agentic workflows; write well-tested code; mentor teammates and drive engineering best practices in a research-focused environment.

Lead product strategy, roadmap and delivery for merchant onboarding and servicing in Canada. Translate customer insights into requirements, prioritize backlog, influence cross-functional teams, drive data-driven improvements, and deliver scalable payment experiences that improve adoption, operational efficiency and client satisfaction.

Lead integrated omni-channel acquisition campaigns for small business merchants in the Americas to drive revenue growth. Map audiences to customer journeys, optimize performance using analytics and marketing automation, collaborate with sales and international teams, manage vendors and budgets, and report campaign insights to stakeholders.

Drive new business for Global Payments by owning the full outside sales cycle, building relationships with business owners, delivering value-driven presentations, expanding solutions, and spending up to 75% of time in the field to meet territory revenue goals.

Provide email-first technical support for Lone Wolf Back Office, troubleshooting product issues, triaging and logging cases, submitting and tracking Jira tickets, collaborating with peers, and escalating or resolving broker account and accounting-related inquiries to deliver excellent customer experiences.

The Customer Success Associate will manage customer onboarding and support, troubleshoot issues, monitor inquiries, and collaborate with teams to enhance user experience.

Lead customer implementation, onboarding, and first-line technical support for enterprise SaaS clients. Conduct kickoffs, troubleshoot issues, monitor support channels, escalate to Engineering, provide product feedback, and partner with Product and Design to improve customer experience and retention.

Lead modernization of enterprise reporting and migrate legacy BI to cloud platforms. Architect and embed agentic AI workflows to automate reporting and insights. Build and optimize data pipelines on AWS, develop Power BI dashboards, ensure data governance and security, and mentor cross-functional teams on modern BI and AI adoption.

Lead and coach a distributed team of recruiters supporting Product, Design, Engineering, Support, Security, and G&A. Own full-cycle recruiting strategy, hiring velocity, pipeline health, metrics/reporting, and executive partnership across US and EMEA to attract diverse technical and G&A talent.

Lead Outreach's PR strategy and execution: write and edit press materials, build reporter relationships, secure media placements/awards/speaking opportunities, manage PR agencies, prepare executives, deliver internal communications, and coordinate cross-functional launch communications while using AI-enabled monitoring and measurement tools.

Lead Outreach's corporate social presence and executive social programs; define social strategy, drive campaign and event activation, grow employee advocacy, monitor social intelligence, and measure performance to increase brand awareness and credibility among revenue and technology leaders.

Support sales team by processing group contracts, reservations, and commissions; manage sales materials, coordinate logistics and site visits, assist with VIP bookings and event planning, and perform administrative tasks to ensure smooth hotel sales operations.

Manage onboarding and implementation of treasury products for new and existing clients. Serve as subject matter expert, coordinate cross-functional teams, communicate with clients about testing and file formats (ACH/NACHA/CSV), mentor other implementation specialists, and ensure timely, accurate project delivery and client support for services like Positive Pay and Lockbox.