Top Healthtech Operations & Support Jobs

Respond to client inquiries via Zendesk and phone, resolve routine issues, perform accurate data entry (including CIRBI Gatekeeper and account profile tasks), follow up within timelines, comply with quality/regulatory standards, and collaborate with teams to meet service objectives.

Support, configure, and maintain Infor CloudSuite ERP systems; gather requirements, produce functional specs, create RICE customizations, build reports/dashboards, perform data analysis, integrate ERP with other applications, develop test plans, troubleshoot issues, and maintain system documentation to improve healthcare business processes.

Provide phone, email, remote and in-person technical support for computer systems, hardware, and software. Install, configure, troubleshoot, and maintain PCs, printers and applications; document resolutions; log tickets; create user documentation; support health information systems; collaborate with staff and attend meetings to ensure service excellence.

Administer and standardize endpoint devices (desktops, laptops, virtual desktops) using Intune and related tools. Manage patching, OS upgrades, device lifecycle, security baselines, identity integrations, automation, troubleshooting, inventory, and documentation. Collaborate with Service Desk, Security, and Infrastructure; support audits and provide training to support teams.

Support planning, execution, and evaluation of regional fundraising events (galas, luncheons, auctions). Provide onsite staffing, volunteer and vendor coordination, create event materials and SOPs, track inventory, and collaborate with regional development teams to ensure seamless logistics and strong donor stewardship.

Provide administrative, facilities, research office, space planning, and event support for the College of Nursing. Serve as facilities coordinator, support the Associate Dean of Research with scheduling and reports, manage space committee operations and office moves, handle logistics and financial tasks for Dean's Office events, and provide cross-coverage for the administrative team.

Manage and support IT systems for the College of Medicine Department of Pediatrics, including system administration, security oversight, workstation and AV support, project management, documentation, and supervision of one IT staff member while coordinating with COM Research IT for research systems.

Provide subject-matter expertise and support for Epic PB/business applications: resolve complex technical issues, maintain system updates, support operational end users, lead projects, create communication/process/education plans, and coach peers while improving efficiency.

Provide Tier II end-user technical support across distributed environments, troubleshoot hardware/software (including macOS and Azure VDI), document incidents in ServiceNow, build runbooks, support lab/AV/networking/cloud platforms, lead junior technicians, participate in on-call rotation and occasional off-hours installs.

Provide in‑room endoscopy and OR equipment support: set up, verify, troubleshoot, and maintain Stryker and third‑party systems. Support surgical teams during procedures, manage pre/postoperative equipment and consumables, document procedure metrics, train clinical staff, and provide on‑call and regional coverage as needed.

Field-based Endoscopy OnSite Specialist who readies, maintains, and troubleshoots surgical instruments and disposables for OR procedures; supports surgical teams during cases; performs sterile processing tasks per IFU and standards; documents usage and metrics; coordinates repairs and inventory; trains clinical staff on Stryker products; and provides flexible on-call and travel coverage.

Greet clients, answer multi-line phones, manage scheduling, verify insurance, collect payments, handle mail and office supplies, perform front-desk opening/closing, and support clinicians while maintaining confidentiality and a calm reception area.

Execute core revenue cycle support tasks including retrieving, scanning, uploading, and storing medical documentation and PHI; assist with client reconciliations, prebill work queue resolution, data entry in the E360 platform, and escalate client-impacting issues to the Client Delivery team while following SOPs and KPIs.

Lead and operate the revenue architecture: build and maintain revenue data infrastructure, own forecast methodology, run diagnostics, establish operating cadences and closed loops, and drive cross-functional execution to improve retention, expansion, and pipeline predictability.

Provide executive administrative support to the VP, Associate General Counsel, Privacy: manage complex calendars, coordinate meetings and travel, prepare and proofread documents and contracts, process legal invoices, maintain files and department records, serve as liaison with C-suite, outside counsel and internal teams, and handle confidential legal information with discretion.