The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads.
Infor CloudSuite ERP Technical Analyst (Business Systems Analyst)
- Prefer proven experience as an Infor CloudSuite ERP Technical Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
- Administer, configure, and maintain the system to ensure optimal performance
- Implement and test system updates, patches, and new modules.
- Skillset to customize security roles within the Infor CloudSuite ERP system.
- Recommend and implement system admin processes to maximize efficiency and productivity.
- Provide system technical support, troubleshooting issues, and resolving system-related problems.
- Create and maintain Infor CloudSuite ERP Customizations (RICE Items: Reports, Interfaces, Customizations, Extracts) as needed for enterprise optimization and alignment.
- Create and maintain reports and dashboards to support data-driven decision-making.
- Perform data analysis to identify trends, anomalies, and opportunities for database improvements.
- Work with IT and other departments to integrate the ERP system with other business applications.
- Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
- Ensure compliance with industry standards, regulations, and best practices in ERP system management.
- General knowledge of healthcare-specific ERP solutions is advantageous.
Education/Experience:
- Degree in Health Information Systems or related field preferred; or college level study leading to certification in related field.
Bachelor’s Degree in related field (As Described Above) + 1 year work experience
- 3 years education + 3 years work experience
- 2 years education + 5 years work experience
- 1 year education + 7 years work experience
- 0 college education + 9 years work experience
Experience with these Infor CloudSuite ERP Tools highly recommended:
- Infor Ion Connection Technology
- Infor Process Designer (develop, modify, maintain)
- Infor Process Automation (support/maintenance)
- EDI (support/maintenance)
- Infor CloudSuite Async (support/management)
- Infor Document Management (Documents and Servers)
- Infor Mobile Supply Chain (servers, devices)
- Infor Data extracts, Data Mgt., API config/mgt.
- Birst/Data Fabric (Data Lake)
- Preparation/Adoption of periodic CU releases
Skills Required
- Administer, configure, and maintain Infor CloudSuite ERP system
- Create and maintain Infor CloudSuite ERP customizations (RICE items: Reports, Interfaces, Customizations, Extracts)
- Create and maintain reports and dashboards and perform data analysis
- Integrate ERP with other business applications (API configuration/management, EDI)
- Develop test plans and test scripts; provide application support and troubleshooting
- Bachelor's Degree in Health Information Systems or related field (or equivalent education/experience)
- 1+ years work experience with ERP systems (education/experience equivalency options provided)
- Experience with Infor ION, Infor Process Designer, Infor Process Automation, Infor CloudSuite Async, Infor Document Management, Infor Mobile Supply Chain, Infor data extracts, and Birst/Data Fabric
- General knowledge of healthcare-specific ERP solutions
What We Do
Marshall Health Network is a West Virginia-based not-for-profit academic health system that includes the Marshall Health physician practice; Cabell Huntington Hospital, St. Mary’s Medical Center, Hoops Family Children’s Hospital, HIMG and Rivers Health. It is committed to improving the health and well-being of over one million children and adults in 38 counties in West Virginia, southern Ohio and eastern Kentucky.
