Top Operations & Support Jobs

Chief of Staff partners with the CEO to run company operations outside engineering. Responsibilities include leading engineering recruiting, managing customer onboarding and escalations, establishing finance, vendor, compliance, and internal systems, and feeding customer insights into product decisions. The role requires ownership of ambiguous problems, clear written communication, numerical ability, process improvement, customer engagement, and comfort working in a fast-paced early-stage startup.

Supervise daily car wash operations, lead and train attendants, maintain customer service and safety standards, inspect vehicles for quality, manage cleaning supply inventory, maintain facility organization, and prepare operational reports. The role requires flexible scheduling, including weekends and holidays, along with strong communication, leadership, customer service, and basic computer skills.

Supports the Head of School with daily campus operations, admissions, enrollment growth, family engagement, billing, vendor coordination, and community outreach. Manages prospective-family leads through a CRM, conducts tours, resolves questions, coordinates projects, maintains records, improves processes, and helps foster a positive culture for children, families, and staff.

Provides office services across multiple customer locations, including mail, shipping and receiving, copy production, reception, hospitality, and conference room setup. Supports account operations, implementations, process improvements, onboarding, compliance inspections, customer issue resolution, reporting, and expense submissions. Requires flexibility to travel between sites, work varying schedules, interact with customers, stand and walk for extended periods, and lift up to 50 pounds.

Leads multi-site, 24/7 operations for an AI supercompute cluster, owning node, rack, and cluster uptime, customer SLAs, incident response, vendor execution, and reliability improvements. Directs a 250+ person organization of site managers, supervisors, technicians, and SRE personnel. Partners with facilities, networking, tenants, and vendors to remediate failures, reduce repair times, standardize procedures, and scale operations across data center locations.

Leads revenue operations across sales, account management, and marketing. Manages a three-person team, owns forecasting, pipeline management, capacity planning, commissions, contract processes, GTM systems, reporting, AI adoption, and process automation. Partners cross-functionally with Sales, Marketing, Product, Engineering, and Data to improve revenue performance, data quality, funnel operations, and efficiency.

Provides high-level administrative support to an Executive Vice President and leadership team, including complex calendar and travel management, expense reporting, confidential communications, event logistics, recruiting and onboarding support, document and presentation preparation, meeting coordination, and administrative process improvement. The role also coordinates administrative assistants and supports collaboration across leadership teams and commercial events.

Coordinates vendor calibrations, monitors and audits calls for quality, listens to focus-agent calls, handles customer escalations, coaches agents, manages reporting and promotional orders, processes login requests, coordinates ambassador meetings, and observes and documents training feedback.

Leads Butterfly Network’s IT Service and Delivery function, overseeing helpdesk operations, employee devices, SaaS applications, identity and access, onboarding, procurement, vendors, licensing, and service levels. Manages and develops the IT team while partnering with Finance, Security, and technology leaders. Drives automation, self-service, cost savings, root-cause remediation, compliance, and infrastructure improvements in a hands-on, cloud-first environment.

Supervises seasonal ski lift operations, including operator training, pre-opening inspections, safety and regulatory compliance, lift readiness, personnel coordination, guest service, troubleshooting, and operational decision-making. The role requires collaboration with maintenance, ski patrol, and mountain operations leadership, along with safe operation of snowmobiles and company vehicles in challenging winter conditions.