Top Operations & Support Jobs

Leads organizational performance, quality improvement, compliance, accreditation, and outcome measurement systems. Coordinates work plans, develops data and reporting processes, oversees cross-organizational performance initiatives, manages Council on Accreditation reaccreditation and maintenance, updates compliance policies, and advises leadership and stakeholders on program effectiveness. Supervises department staff and promotes a culture of performance excellence across the nonprofit organization.

Provides first-line customer support for software and system issues through phone, email, and ticketing channels. Performs basic troubleshooting, documents cases, gathers diagnostic information, resolves common issues, and escalates complex incidents. Communicates status and next steps clearly, follows support workflows and service-level guidelines, participates in training, and contributes to knowledge-base improvements.

Provides first-line customer support for software and system issues through phone, email, and ticketing channels. Performs initial triage, basic troubleshooting, case documentation, diagnostic information gathering, and resolution of common issues. Escalates complex incidents to higher-level support, communicates status clearly, follows support workflows, and contributes to knowledge base improvements while developing technical support skills.

Lead continuous improvement initiatives and change management strategies to enhance commercial excellence within the organization. Collaborate across teams to drive performance improvements.

Provides administrative and operational support across plant customer accounts, including payroll, billing, reporting, onboarding, background checks, purchasing, receiving, IT tickets, employee records, meetings, and events. Coordinates with operations, leadership, employees, customers, and external systems while maintaining accurate documentation, confidentiality, compliance, and timely reporting. The role requires strong organization, communication, multitasking, and regular on-site attendance in a fast-paced industrial environment.

Supports policy and program work across international trade, tax, supply chain, economic, and national security initiatives. Responsibilities include policy research, drafting and editing materials, summarizing meetings, preparing events, attending policy-related events, and assisting with communications, media outreach, membership functions, and databases. The internship uses a hybrid format in Washington, DC.

No substantive job responsibilities, qualifications, compensation amount, travel requirements, or technical requirements were provided.

Manages the fiscal, operational, regulatory, marketing, leasing, staffing, and physical asset responsibilities for two affordable apartment communities. Oversees move-ins, move-outs, recertifications, collections, inspections, compliance with LIHTC, HUD, Section 8, Fair Housing, and related regulations. Supervises onsite employees, coordinates hiring and training, manages performance, supports maintenance operations, and represents the company with property owners and regulatory agencies. The role requires schedule flexibility, including weekends and holidays.

Provides day-to-day support for organizational devices, networked hardware, applications, and desktop systems. Installs, configures, monitors, maintains, and troubleshoots technology equipment; responds to help desk requests; manages hardware and software inventories; documents systems; trains users; supports implementations and upgrades; and coordinates problem resolution with vendors and technical staff.

Evaluates life insurance and annuity claims for payment or denial based on policy provisions and regulations. Reviews documentation and outside sources, communicates with claimants and professionals, investigates potential fraud, documents claim activity, gathers information for contested claims, and maintains regulatory compliance. The role operates remotely in a call center environment under general supervision with moderate authority limits.

Manages transactional case activities supporting new business and underwriting processes. Orders medical underwriting requirements, updates vendor systems, contacts insurance carriers regarding fund transfers, documents case information, and completes daily tasks to ensure timely and accurate case progression. The role requires meeting performance metrics while maintaining effective communication and a positive customer experience.