Top Operations & Support Jobs

Own and scale Harness’ corporate IT environment across identity and access management, SaaS applications, macOS and mobile device management, automation, endpoint security, networking, and infrastructure. Lead IT projects, provide Tier-3 troubleshooting, support incident response and root-cause analysis, maintain documentation, and participate in on-call coverage. The role supports over 1,000 users across multiple locations and requires independent systems ownership, automation expertise, and occasional office travel.

Summer IT internship providing hands-on exposure to helpdesk support, systems administration, network management, identity and access management, endpoint management, asset tracking, server administration, and cybersecurity practices. The intern will resolve end-user issues, support IT systems and infrastructure, assist with technology projects, and learn from an experienced IT Systems Administrator in the Greater Cincinnati area.

Manages the Commercial Lines support function, including workflows, quality standards, staff supervision, training, performance management, and customer satisfaction. Supports branch strategy, evaluates insurance markets, oversees service audits, resolves client and personnel issues, and maintains insurer relationships. Also performs commercial insurance account management duties, including risk analysis, renewals, proposals, coverage recommendations, negotiations, policy delivery, payments, and account retention. Maintains required licensing and develops staff and client relationships.

Lead the school’s alumni engagement strategy, governance, programming, communications, and regional outreach. Manage the Alumni Advisory Board, signature events, young alumni initiatives, milestone programs, digital channels, and alumni communications. Establish engagement metrics, maintain performance dashboards, analyze growth opportunities, and improve data integrity in partnership with Advancement Services. Collaborate with school leadership, volunteers, donors, students, faculty, families, and advancement staff while managing multiple projects and deadlines.

Welcomes visitors, answers and routes incoming calls, distributes mail, prepares shipping labels, scans invoices, manages office and break-room supplies, maintains shared spaces, and supports the accounting team with daily administrative tasks.

Own Lightfield’s go-to-market operations engine, including CRM data quality, attribution, reporting, lead routing, marketing-sales handoffs, integrations, and revenue-driving automations. Maintain a 20,000+ account TAM, build dashboards and data pipelines, monitor AI agent workflows, and improve systems that support lead generation and pipeline growth. The role requires strong RevOps or growth operations experience, technical comfort with APIs and data flows, and the ability to operate independently in a fast-paced B2B startup.

Manages compliance and performance across insurance carrier, TPA, and managed repair programs. Monitors SLAs, documentation, scorecards, deadlines, and operational KPIs; identifies risks and root causes; develops corrective action plans, SOPs, reports, workflows, and training. Audits active and completed jobs, communicates requirements, holds teams accountable, escalates issues, and improves processes to protect carrier relationships and program performance.

Manage aviation station safety operations, leading Duty Managers, Safety Specialists, and GSE Specialists. Ensure compliance with OSHA, FAA, and TSA requirements; oversee inspections, audits, incident investigations, root cause analyses, corrective actions, safety training, safety KPIs, equipment management, drug-testing protocols, and safety committee activities. Partner with customers and station leadership to mitigate risks, improve operational safety, and maintain a compliant ground-handling environment.

Own revenue management and operational performance across a student housing portfolio. Develop pricing, occupancy, leasing, and revenue forecasts; validate property-level strategies; monitor competitive markets and operational KPIs; and present performance recommendations to leadership and clients. Lead reporting accuracy, data integrity, corrective actions, and analytical team development while periodically traveling for asset and market tours.

Leads the global Creative Operations operating model, digital transformation, capacity planning, resource strategy, governance, financial visibility, and organizational development. Builds scalable systems across project management, production, asset management, approvals, reporting, and workflow. Partners with executive leadership and cross-functional teams to anticipate organizational needs, improve creative delivery, optimize investment, and guide transformation as the company scales globally.