Top Operations & Support Jobs

Administer and support the organization’s Microsoft 365, identity, endpoint, network, server, file, business application, and security environments. Provide Tier 2 and Tier 3 troubleshooting, manage Windows devices through Intune and Autopilot, support Cisco Meraki infrastructure, assist with Autodesk applications, maintain documentation, and coordinate onboarding, vendors, infrastructure projects, upgrades, and occasional after-hours maintenance.

Administer internal and customer-facing systems across Windows, Linux, identity, endpoints, networking, Microsoft 365, virtual desktops, and remote access. Manage tickets, SLAs, onboarding, access reviews, patching, backups, incident communications, and Tier 1 on-call support. Maintain Azure Virtual Desktop, Entra ID, Active Directory, Linux servers, and collaboration tools while supporting SOC 2 and HIPAA audit requirements. Create Bash and PowerShell automation, documentation, and self-service resources.

Oversee daily administrative, operational, and facilities functions for the Seattle law office. Coordinate vendors, supplies, equipment, maintenance, space planning, onboarding, office communications, meetings, events, and client visits. Process invoices and expenses, support records management, maintain confidentiality, and liaise with the corporate office, attorneys, staff, finance team, and building management. The role requires in-person work Monday through Friday and occasional overtime.

Provides Tier 2 technical support for configuration, integration, environment, database, API, and data issues. Investigates and resolves client tickets, troubleshoots SQL and API problems, supports go-lives and upgrades, escalates code defects to Engineering, maintains SLA-driven queues in Salesforce Service Cloud, mentors Tier 1 staff, identifies recurring issues, and contributes to support tooling and documentation improvements.

Support the Commercial Operations team with go-to-market projects, SaaS operations initiatives, sales requests, live orders, dunning support, reporting, system testing, and process improvements. The intern will investigate operational issues, collaborate with Sales and Finance, work across reporting systems, and assist with ad hoc projects while developing analytical, technical, and communication skills.

Provides high-level administrative and technical support to administrators, including calendar and travel coordination, communications, records management, presentations, project leadership, budget monitoring, and office supply oversight. Supervises administrative staff, conducts performance evaluations, supports professional development, coordinates stakeholders, maintains confidentiality, and ensures compliance with organizational procedures.

Partner with the CEO and senior leaders to shape enterprise priorities, structure complex decisions, drive strategy execution, establish KPIs, resolve cross-functional trade-offs, and lead high-impact initiatives. Serve as a trusted advisor and operator who extends the CEO’s impact, creates organizational alignment, and improves workflows through AI and emerging tools.

Provides academic, financial aid, registration, and healthcare compliance advising to support student enrollment, persistence, and graduation. Monitors student progress, identifies at-risk situations, resolves barriers, develops financial plans, documents interactions, and conducts proactive outreach through calls, email, SMS, and virtual appointments. Partners with enrollment and student support teams, explains policies and program requirements, supports intake, and recommends process or technology improvements that enhance student retention.

Support a senior marketing executive by managing calendars, scheduling appointments, arranging travel, preparing meeting materials, coordinating team approvals, maintaining records, handling correspondence, liaising with vendors and partners, and tracking projects. The role requires strong organization, multitasking, judgment, confidentiality, and proficiency with Microsoft Office and Outlook. It is based four days per week in the Playa Vista office.

Leads end-to-end revenue operations, including billing, purchase orders, accounts receivable, collections, cash application, revenue assurance, and master data governance. Owns cash performance metrics such as DSO and collections while improving order-to-cash processes through automation, ERP and billing-system modernization, and business transformation. Partners with Finance, Accounting, Compliance, and vendors on controls and audits. Builds and manages the Revenue Operations team and drives reporting, process improvement, and operational efficiency.