Top Operations & Support Jobs

Provides administrative and customer service support for a Section 8 property management office. Responsibilities include screening calls and inquiries, processing mail and faxes, preparing correspondence and reports, maintaining management records in compliance with HUD regulations, and handling maintenance paperwork, schedules, and appointments. The role requires strong communication, organization, computer skills, and the ability to assist residents diplomatically while managing multiple assignments.

Greets residents, guests, and team members; manages visitor sign-in, phone calls, messages, mail, deliveries, and informational communications. Performs minor financial transactions, administrative tasks, severe-weather notifications, and front-entry setup and closing procedures. Provides courteous customer service in a senior living community. No prior experience is required, but candidates must follow written and oral instructions and be willing to learn.

Coordinates professional and group travel, events, expense processing, and related administrative support for IFAI staff and external stakeholders. Maintains relationships with the university travel office and stakeholders, applies higher education travel policies, processes complex expenses, and supports event logistics, setup, and breakdown. The role also requires occasional local and out-of-town travel, evening or weekend event support, and effective communication in a fast-paced professional office.

Supervises hotel reservations contact center operations, including staffing, schedule adherence, call and email workflows, customer issue resolution, performance coaching, training, reporting, payroll adjustments, and compliance. Partners with managers, training, quality assurance, and IT teams to improve efficiency, resolve system issues, and maintain service standards.

Provides administrative and project support to project management teams by preparing subcontract documents, prequalifying subcontractors, tracking insurance and licenses, maintaining records, coordinating meetings, handling correspondence, ordering supplies, and supporting office operations. The role also manages filing systems, communications, vendor apparel inventory, mail, equipment maintenance, and general clerical duties while maintaining professionalism and confidentiality.

Supports document change control, records storage, document editing, electronic document management, compliance processes, and related training. Maintains and revises corporate and departmental documents, facilitates approvals and periodic reviews, provides writing guidance, assists with system administration, and coordinates with internal teams in a regulated laboratory environment.

Administer and optimize NetSuite, provide expert user support, configure workflows, forms, roles, permissions, records, reports, and dashboards, monitor system health, document processes, and coordinate cross-functional enhancements, testing, change management, and larger ERP projects.

Coordinate customer installation appointments by making outbound calls, answering inquiries, filling open time slots, and documenting interactions in the CRM. The role also involves rescheduling and confirming appointments, directing customers to appropriate teams, monitoring scheduling performance, and supporting installation progress. Success requires strong communication, organization, accuracy, customer service, and comfort working in a high-volume, metrics-driven onsite environment.

Leads application and production operations for business-critical services, overseeing production support, databases, releases, incident response, observability, resilience, lifecycle management, vendors, budgets, and operational governance. Advises executives on service health and technology risk, manages multidisciplinary teams, establishes sustainable support models, and drives continuous improvement across applications, SaaS platforms, integrations, batch processing, cloud services, and enterprise platforms.

Welcomes residents, families, guests, and visitors; answers and routes telephone calls; manages mail and correspondence; orders and distributes office supplies; and performs clerical support including filing, copying, faxing, and collating. Provides friendly, professional assistance while maintaining residents’ dignity, privacy, independence, and individuality.