Top Operations & Support Jobs

Supports IT and manufacturing technology initiatives involving asset management, documentation, process improvement, automation, data quality, IT/OT systems, ERP, cybersecurity, and approved AI projects. The intern researches technology solutions, documents requirements and processes, identifies self-service and workflow improvements, and collaborates with IT, Engineering, Operations, and other teams on defined projects.

Coordinates administrative functions for an assigned division, including scheduling, meetings, travel, events, records, reports, supplies, communications, and office operations. Supports project management, data collection, research, client inquiries, employee onboarding, facilities coordination, and confidential personnel activities. May supervise or lead administrative staff, coordinate transportation and vendors, and represent the division on committees.

Own recurring business processes across billing, accounts receivable, quote-to-cash, customer setup, compensation, and operations. Build reporting, dashboards, OKRs, and analysis; investigate ambiguous problems; and implement improved workflows, systems, documentation, and controls. The role also involves general project management, manual process execution, and identifying automation opportunities across finance, sales, support, and revenue operations.

Monitor equity, fixed income, FX, and derivative trade settlements from trade date through completion. Maintain broker and custodian instructions, review and sign OTC derivative confirmations, resolve settlement exceptions, issue claims, and coordinate with internal trading and compliance teams. The role also supports process improvement initiatives and requires strong analytical, communication, prioritization, and problem-solving skills, along with knowledge of SWIFT messaging and investment trade lifecycles.

Provides clerical and administrative support, including calendar and meeting coordination, document preparation, filing, data entry, telephone reception, visitor interaction, bookkeeping, supply ordering, work-order processing, and meeting minutes. Maintains confidentiality and compliant office operations. May perform community deliveries or pickups using a personal vehicle. Requires computer literacy, effective communication, a valid California driver's license, vehicle insurance, and access to a working vehicle.

Leads Omni’s Revenue Operations function by managing the RevOps team, building scalable Salesforce systems, improving forecasting and reporting, deploying AI-enabled workflows, and connecting sales, marketing, partnerships, customer success, and finance operations. The role owns capacity planning, revenue data quality, compensation and deal processes, customer lifecycle handoffs, and executive business reviews while remaining hands-on with systems, analytics, and process improvement.

Leads the grants program by identifying funding opportunities, researching eligibility, developing proposals, coordinating grant teams, managing submission timelines, and preparing funder reports. Partners with hospital and foundation leadership to align grants with strategic priorities, monitors grant-funded activities, and maintains tracking systems for deadlines, outcomes, and financial accountability.

Serves as the agency’s first point of contact by warmly greeting clients, answering and routing calls, scheduling appointments, verifying contact information, executing workflows, and supporting process improvements. The role requires strong customer service, organization, communication, calmness under pressure, accurate data entry, and comfort with modern tools. No insurance license is required, and the employer will support obtaining one for future advancement.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Provide timely technical and non-technical customer support by phone, email, social media, and web-based tools. Diagnose and resolve issues, escalate complex problems, support internal application users, meet service metrics, participate in product testing, become a subject matter expert in survey tools, and join an approximately quarterly on-call rotation.