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Top Operations & Support Jobs
Software
Provides first-line technical support to customers through phone, email, forums, and other channels. Troubleshoots software, hardware, installation, and configuration issues; documents interactions and solutions; escalates complex problems; and collaborates with Engineering, Product Management, and Professional Services. The role also maintains knowledge-base content, submits enhancement and defect reports, advises customers on products and postal requirements, and supports customer satisfaction and retention.
Top Skills:
Crm SystemsDatabasesLinux/UnixMS OfficeWindowsNetworkingPrinters
Edtech
Manage daily operations of the middle school library for grades 5–8, provide research and digital literacy instruction, support faculty and students with library and technology resources, organize reading programs, maintain the collection and library website, and collaborate with faculty to support learning and promote reading.
Edtech • Software
General application for future opportunities at Everfi. Applicants may be contacted if their background aligns with a suitable role that becomes available.
Healthtech • Professional Services
Provides office administration, staff scheduling, billing support, filing, copying, customer service issue resolution, and general departmental assistance. Requires strong communication, confidentiality, organizational skills, and proficiency with Microsoft Office. The role also supports recruiting and uses Sandata, Healthstar, and Paycom systems.
Top Skills:
HealthstarInternetIntranetExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordPaycomSandata
Consumer Web • Mobile
Provide high-touch executive assistance to the CEO and executive team, including complex calendar and inbox management, travel coordination, meeting preparation, expenses, offsites, board meetings, and special projects. Partner with the Chief of Staff and cross-functional stakeholders to manage business rhythms, track action items, coordinate events, and build scalable processes. Handle sensitive information with discretion while anticipating priorities and maintaining efficient systems.
Top Skills:
Ai ToolsGoogle SuiteNotionSlack
New
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Professional Services • Consulting
Lead ALA's development function as the chief revenue strategist, designing and executing diversified fundraising programs, stewarding donors and sponsors, aligning revenue plans with organizational strategy, and using data and technology to drive performance. Collaborate with the CEO and Executive Leadership Team to set strategic objectives and grow revenue across channels.
Financial Services
Supports commercial and treasury services customers and internal staff across digital banking, ACH, wire transfers, merchant services, Positive Pay, lockbox, and related products. Provides phone, email, and occasional in-person technical assistance; maintains customer records and documentation; processes service tickets; monitors fraud alerts; researches and resolves issues; supports regulatory procedures and periodic reviews; and promotes additional services. Requires banking experience, strong customer service and communication skills, technology proficiency, organization, problem-solving, and occasional travel.
Top Skills:
Account ReconciliationAch OriginationBill PayDigital Business BankingInternet BrowsersLockboxMerchant ServicesExcelMicrosoft OutlookWindowsMicrosoft WordMobile BrowsersOnline Wire TransfersPositive PayRemote Deposit Capture
Biotech
Provides customer service and account support for sales representatives, physicians, and hospitals. Processes tissue orders, customer requests, returns, credits, and GHX orders; creates and maintains customer accounts in SAP; resolves account issues; prepares reports; and manages backorders, sterile sample cycle counts, and consignment inventory for an assigned region.
Top Skills:
GhxSAP
Artificial Intelligence • Information Technology • Software • Automation
Partner with the CEO to build scalable operating systems across the company. Own planning cadence, financial and operating models, strategic projects, board and investor materials, sales and customer success analysis, hiring plans, and executive decision support. The role requires strong analytical, financial modeling, writing, judgment, and execution skills in a fast-growing, venture-backed startup.
Top Skills:
AI
Kids + Family
Coordinates daily after-school enrichment operations, including student arrival, attendance tracking in CampBrain, classroom support, teacher and student transitions, community commitment hours, dismissal, Extended Day handoffs, payroll records, and facility reset. Maintains student safety, accurate records, clear communication, and smooth program logistics while contributing ideas for future enrichment offerings.
Top Skills:
Campbrain
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