Top Operations & Support Jobs

Develop analyses and recommendations for ambiguous product and operational problems; design scalable processes; manage feedback between field operations, Product, and Engineering; support feature testing, validation, and deployment; define KPIs and monitor field performance; communicate risks and progress to leadership; and improve operational workflows for autonomous vehicle technology.

Provides remote and on-site technical support for computers, peripherals, networks, and voice/telephony equipment. Installs, repairs, tests, monitors, and documents hardware and network systems; responds to user requests; recommends equipment; assists with voice and data network planning; and provides after-hours on-call support. The role requires Windows, networking, TCP/IP, troubleshooting, documentation, and PC/printer experience, along with the ability to work in healthcare environments.

Oversees daily online food distribution operations, including staff supervision, volunteer and neighbor engagement, inventory, logistics, food safety, sanitation, partner relations, data tracking, and reporting. Serves as the onsite manager and stakeholder point of contact, ensures program standards and policy compliance, supports staff training and continuous improvement, and participates in organizational leadership initiatives.

Coordinates coworking-lab operations, member onboarding, reception coverage, billing, inventory, facility readiness, meeting and event delivery, community programming, and basic IT troubleshooting. The role also supports marketing initiatives, artist partnerships, member communications, and tours while coaching Experience Coordinators and ensuring consistently high-quality service for members and guests.

Supports strategic planning, performance measurement, process improvement, organizational assessment, business modeling, and operational analysis for a municipal Public Services Department. Collects and analyzes performance, project cost, budget, and resource data; develops dashboards, reports, performance metrics, and recommendations; assists with strategic and operating plans; evaluates efficiency and service levels; supports budgeting and vendor payment processes; and plans special projects.

Provide inbound SaaS technical support via phone, email, and chat; troubleshoot software, accounting, and workflow issues; own tickets end-to-end; escalate complex cases to Tier 2/Engineering; maintain product expertise; contribute to knowledge base and cross-functional process improvements; meet SLAs and CSAT targets.

Lead cross-functional business operations strategy and execution, translating executive decisions into resourced initiatives. Own operational process design, documentation, training, rollout, adoption reviews, headcount planning, forecasting, knowledge management, risk mitigation, and data workflow improvements. Partner with Finance, PMO, and executive stakeholders on economic modeling, program prioritization, budgeting, board materials, and investor reporting. Manage ambiguous operational projects through implementation and sustainable handoff.

Provides administrative and operational support in a construction environment, coordinating contracts, project records, compliance documents, subcontractor requirements, job-site logistics, equipment, lodging, shipments, and office operations. Maintains accurate records in SAGE, Microsoft Office, contract databases, and shared drives; tracks deadlines, insurance, bonds, labor compliance, and project documentation. Serves as a professional contact for visitors, customers, vendors, and employees while supporting Sales, Project Management, Finance, Legal, and field teams.

Provides first-line technical support to customers through phone, email, forums, and other channels. Troubleshoots software, hardware, installation, and configuration issues; documents interactions and solutions; escalates complex problems; and collaborates with Engineering, Product Management, and Professional Services. The role also maintains knowledge-base content, submits enhancement and defect reports, advises customers on products and postal requirements, and supports customer satisfaction and retention.

Manage daily operations of the middle school library for grades 5–8, provide research and digital literacy instruction, support faculty and students with library and technology resources, organize reading programs, maintain the collection and library website, and collaborate with faculty to support learning and promote reading.