Top Operations & Support Jobs

General application for consideration of current and future opportunities. Applicants are encouraged to submit their profiles for inclusion in the employer’s talent pool and should continue checking the employment page for specific openings and official applications.

Lead and develop a team of nine Technical Support Engineers while remaining hands-on with escalations, log analysis, integration failures, and configuration issues. Own SLA performance, AI-assisted triage tooling, support playbooks, and workflow improvements. Partner with Engineering, Product, Customer Success, and onboarding teams to resolve technical issues, improve customer experience, and establish scalable support processes.

Patrol and monitor the ice arena during public sessions, enforce safety rules, administer first aid, manage skate rental equipment, assist with ice maintenance and lessons, and maintain positive public relations.

Provides advanced technical support for LifewayWorship.com and escalated customer issues. Manages digital and physical worship assets, audio edits, artwork, vendor fulfillment, rights administration, database accounts, and mailing lists. Collaborates with programmers on regression testing, bug fixes, and feature support, while supporting worship initiatives, content development, ministry partnerships, and process improvements. The role is remote within the U.S. with occasional travel to Nashville.

General expression-of-interest opportunity for candidates interested in engineering, product, bioinformatics, AI/ML, sales, customer success, marketing, strategy, finance, HR, IT, or administrative support. Form Bio seeks collaborative, self-motivated, organized professionals with strong communication, analytical, interpersonal, and problem-solving skills. A bachelor’s degree or equivalent experience and prior experience in fast-paced scaling organizations are preferred. Roles may be remote or based in Austin, Texas.

Owns the customer experience for an automotive collision repair shop, from inbound calls and estimate bookings through repair updates, payment processing, review requests, and final delivery. Responsibilities include lead follow-up, customer communication, coordinating photo and video updates, maintaining CRM notes and schedules, and connecting customers with the shop floor. This is an on-site, phone-heavy role requiring at least three years of in-person customer-facing experience.

Leads a team of Operations Managers and marketplace strategy for brand partners using TikTok Shop. Oversees ecommerce operations, PDP optimization, product launches, listing quality, fulfillment, customer service workflows, pricing, seller monitoring, and marketplace policy compliance. Partners with supply chain, logistics, product, finance, and commercial teams to resolve bottlenecks, improve processes, and manage distributed execution teams while maintaining shop health and operational excellence.

Provides Level 1 technical support across resort technology systems, including computers, POS devices, RFID equipment, networks, surveillance, printers, cabling, and audio systems. Installs, configures, maintains, documents, and troubleshoots hardware, software, connectivity, and peripherals. Responds to support requests, manages tickets, assists with technology deployments, and supports users across indoor and outdoor resort environments.

Leads CyrusOne’s Commercial Operations function and enterprise Deal Desk. Owns strategy, operating model, pricing governance, transaction workflows, resource planning, performance, risk management, and continuous improvement. Oversees complex customer transactions, including new business, expansions, renewals, and strategic deals. Partners with Sales, Finance, Legal, Investments, Operations, Construction, Billing, and Asset Management to evaluate deal economics, operational feasibility, approvals, and customer commitments. Builds scalable processes, reporting, governance standards, and leadership capability.

Manages Ryan White HIV/AIDS and sexual health prevention grants, including compliance, budgeting, reporting, performance monitoring, audits, funder relationships, and process improvement. Supervises grant specialists and collaborates with finance, data, compliance, program, and leadership teams to ensure accurate deliverables, regulatory adherence, and strong program outcomes.