Top Operations & Support Jobs

Part-time, on-site Office Manager responsible for daily headquarters operations, including mail, check deposits, phone coverage, office supplies, vendor coordination, service schedules, workspace reservations, and company events. The role requires strong organization, independent work, discretion with financial documents, clear communication, basic computer skills, and the ability to perform light physical tasks.

Supports desktop and end-user technologies in an onsite healthcare environment. Troubleshoots Windows, Active Directory, networking services, VDI/Citrix, hardware, peripherals, and software issues. Installs and validates solutions, supports system implementations, change management, disaster recovery, and technical projects. Maintains documentation, serves as a technology subject matter expert, assists team members, and coordinates issue resolution across technical teams and stakeholders.

Provide hands-on IT support across hardware, software, identity, devices, applications, conference rooms, and core business systems. Manage employee onboarding, offboarding, device deployment, asset lifecycles, access controls, and endpoint environments. Troubleshoot macOS, Windows, and Linux systems, support A/V technology, improve documentation and processes, and develop scripts, integrations, automations, and AI-assisted tools to improve IT operations and employee experience.

The provost serves as Loyola University Maryland’s chief academic officer and second-ranking executive, leading academic affairs across three schools and associated support units. Reporting to the president, the role drives academic strategy, faculty and student success, enrollment growth, innovation, institutional sustainability, and alignment with the university’s Jesuit mission. The provost partners with campus stakeholders, supports strategic planning, oversees academic programs and faculty excellence, and contributes to institutional leadership and decision-making.

Handles customer inquiries, orders, complaints, payments, records, surveys, documents, dispatch updates, estimates, and client portals. Resolves escalations, supports onboarding, mentors junior staff, improves processes, and coordinates with customers, drivers, branches, and internal teams to improve customer experience and operational performance.

Own the product operations operating model from launch through scale. Build SOPs, exception taxonomies, escalation paths, metrics, and operational workflows; work directly in customer operations to identify failure patterns and automation opportunities; investigate unproductized processes; and translate operational insights into product and engineering priorities.

Owns grants management operations, process improvement, recurring deliverables, documentation, workflow tools, and cross-team coordination. The role identifies inefficiencies, designs scalable processes, tracks project timelines and dependencies using Asana, maintains operational resources, analyzes data and metrics, and resolves emerging operational issues. It requires strong judgment, communication, organization, and the ability to work independently in ambiguous environments.

Leads cargo claims operations, managing a portfolio of 90+ active and complex high-value claims. Responsibilities include claim investigation, documentation, negotiation, salvage and recovery decisions, insurance coverage administration, regulatory reporting, deadline management, process improvement, and mentoring claims staff. The role works with customers, shippers, carriers, consignees, and agents while ensuring accurate and compliant claim resolution.

Manages engineering and construction project documentation throughout its lifecycle, including receiving, reviewing, classifying, distributing, tracking, revising, archiving, and securing technical documents. Coordinates submissions with engineers, clients, and subcontractors; maintains transmittals, approvals, revision histories, reports, and closeout packages. Supports audits, quality reviews, compliance inspections, and document control procedures for utility, substation, transmission, distribution, and capital improvement projects.

Owns cross-functional business operations, initially focused on revenue operations, business analytics, AI-enabled process automation, incentives, pricing, renewals, and new product launches. The role partners closely with leadership, Finance, Sales, Client Solutions, and Engineering to build operating processes, reporting, commercial insights, account renewal plans, and scalable company systems.