Top Operations & Support Jobs

Administer the PDM vault and document control processes, manage ECOs through approval and release, maintain revisions and configuration records, update drawings in SOLIDWORKS, support Change Control Board meetings and audits, produce status metrics, train users, and coordinate with Engineering, Manufacturing, Quality, and IT. The role supports AS9100 compliance and offers a development path toward Configuration Manager.

Coordinates intake, interviews, assessments, documentation, databases, Individual Service Plan records, quality assurance activities, training records, audits, meetings, communications, and office support. The role supports program leadership and the Marin Supported Living Services team while ensuring records are complete and timely. It requires strong organization, communication, attention to detail, independent work, Microsoft Office and Adobe proficiency, local travel, and at least two years of relevant experience.

Supports mortgage loan origination technology by translating business needs into requirements, testing system changes, coordinating user acceptance testing, training staff, and providing tier 2 support. The role manages defects and tickets, validates integrations and data flows, assesses vendor and regulatory changes, documents processes, and helps maintain Encompass, CLOSR, and related mortgage systems.

Leads revenue analytics and planning across multiple brands, products, and sales motions. Owns forecasting methodology, capacity and quota planning, compensation modeling, funnel metrics, annual GTM planning, scenario analysis, and executive and board reporting. Advises CRO and CEO, leads the analytics team, improves Salesforce data standards, and uses AI and automation to scale reporting and forecasting.

Serves as the primary communication and reception contact for a senior living facility. Welcomes visitors, manages calls, monitors access and surveillance, handles resident and guest inquiries, processes cash transactions, routes mail and deliveries, performs clerical tasks, maintains activity logs, manages company keys, and supports emergency procedures while protecting resident privacy.

Resolve escalated patient issues and cancellation requests while maintaining satisfaction, retention, policy compliance, and resolution budgets. Follow up on cases, monitor KPIs such as resolution time and customer satisfaction, and collaborate cross-functionally with product, sales, and marketing to address recurring problems and improve customer experience.

Manage residential real estate escrow transactions from contract review through closing. Verify paperwork, titles, taxes, funding, and regulatory requirements; coordinate with agents, buyers, sellers, lenders, attorneys, surveyors, and government agencies; resolve issues and ensure timely, accurate closings. Build industry relationships, provide exceptional service, train and oversee escrow assistants, and support operations across multiple Texas entities.

Provides advanced IT infrastructure and desktop support, including network administration, security operations, SIEM, workstation management, operating system patching, troubleshooting, asset management, and vendor coordination. The role supports audit and compliance, manages hardware and software lifecycles, documents incidents, and improves IT procedures. This hybrid position requires working from the Morristown, New Jersey office at least three days per week.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Own revenue systems and processes spanning customer verification, provisioning, billing, contracting, entitlements, access controls, and account lifecycle management. Build scalable workflows, automations, and internal tools; partner with GTM, Product, Engineering, Finance, and Legal; support product launches; and analyze pricing, packaging, and usage. The role requires hands-on systems ownership, API and SQL fluency, SaaS billing knowledge, strong problem-solving, and cross-functional communication.