Top Operations & Support Jobs

Manages multiple homeowners’ associations by supporting boards, enforcing governing documents, overseeing budgets and financial records, coordinating vendors and professional services, conducting property inspections, preparing meeting materials and reports, and responding to homeowner inquiries. The role includes attending board and membership meetings, managing bids and invoices, assisting with collections, maintaining records, and handling after-hours emergencies.

Provides overnight Tier I monitoring and technical support for statewide NG911 systems. Monitors network and system alerts, documents incidents in Salesforce, gathers information from 911 centers, prioritizes and escalates issues, coordinates with vendors, tracks restoration, and maintains shift handoff records. Requires strong communication, customer service, organization, computer skills, and the ability to work independently on an assigned overnight schedule. Training is provided; prior 911 or telecommunications experience is preferred but not required.

Administer enterprise endpoint systems using Microsoft Intune, Azure/Entra ID, and Active Directory. Deploy applications, manage laptops, desktops, and mobile devices, troubleshoot Windows and Microsoft 365 issues, perform patching and endpoint security administration, and support Azure and MECM/SCCM environments. Resolve escalated technical issues, guide support staff, maintain documentation, and prepare performance reports.

Supports business operations across product and engineering by building business cases, writing requirements, scoping MVPs, running product sprints, modeling projections, improving workflows, and driving partner adoption. The role translates ambiguous business problems into recommendations and solutions while collaborating with account managers, engineers, and cross-functional stakeholders.

Manage client and matter data for a law firm, including new matter setup, matter numbering, eBilling configuration, regulatory and billing compliance, record maintenance, and data issue resolution. Support lawyers, assistants, finance, risk, tax, and global intake teams; respond to practice management system inquiries; assist with projects and system enhancements; and identify process improvements while maintaining high accuracy and data quality.

Provide Tier 2 and Tier 3 technical support for aerial robotics customers and dealers across the US East Coast. Investigate drone hardware, payload, LiDAR, photogrammetry, flight-planning, and processing issues; review survey datasets; coordinate with engineering and partners; manage cases and RMAs; create troubleshooting documentation; and deliver dealer training, customer sessions, pilot projects, demos, and sales support.

Provide technical support for hardware, software, networks, and end users. Diagnose and resolve issues, manage Active Directory users and groups, deploy and configure workstations, maintain systems, coordinate upgrades, document outages, support onboarding, recommend technologies, and participate in on-call coverage. The role requires strong troubleshooting, communication, customer service, information security, and problem-solving skills, with opportunities for professional growth.

Oversee the company’s IT systems, networks, servers, hardware, security, backups, and disaster recovery. Lead technical support, troubleshoot complex issues, manage IT projects and infrastructure upgrades, evaluate technology improvements, supervise IT staff, and manage vendors, service agreements, budgets, and system implementations. Communicate technology risks, project updates, and recommendations to company leadership while ensuring reliable, secure, and efficient operations.

Provides first-level technical support by troubleshooting hardware, software, network, and user-account issues. Installs and maintains computers, peripherals, operating systems, and applications; manages passwords and accounts; documents incidents; supports employee onboarding and offboarding; performs routine maintenance; and escalates complex issues. The role also emphasizes clear communication, customer service, teamwork, and basic cybersecurity awareness.

Supervises a pooled administrative support team serving attorneys. Responsibilities include managing standardized workflows, coverage plans, workload allocation, escalations, performance reviews, coaching, onboarding, training, reporting, and continuous process improvement. The role promotes ServiceNow adoption, resolves service issues, coordinates with HR and firm leadership, and ensures consistent administrative support delivery and accountability.

Supports day-to-day operations for assigned customer accounts by processing orders, reconciling invoices, preparing lease contracts, maintaining account and asset records, and submitting transactions for booking. Coordinates with customers, vendors, sales, and internal teams to resolve issues, ensure documentation accuracy, meet deadlines, and comply with internal controls. The role also supports audits, reconciliations, and other operational projects.

Manages daily operations for a small to medium-sized site and supervises a team delivering contracted copy, courier, print, hospitality, imaging, and mail services. Oversees staffing, performance management, training, quality, service-level agreements, customer satisfaction, reporting, process improvements, and financial responsibilities. Maintains daily customer contact, resolves operational and billing issues, supports presentations and business reviews, and ensures compliance with company standards.

Manages daily operations for a small to medium-sized site, leads a small team, and oversees contracted business services including copy, courier, print, hospitality, imaging, and mail services. Responsibilities include staffing, performance management, training, customer relationship management, SLA achievement, quality and compliance, reporting, process improvement, issue resolution, and financial accountability.

Manages daily operations for a small- to medium-sized office services site and supervises a small team. Oversees contracted copy, courier, print, hospitality, imaging, and mail services; ensures SLAs, quality, compliance, staffing, and financial targets are met. Leads employee training, performance management, career development, customer relationship management, reporting, business reviews, and resolution of pricing, ordering, and invoicing issues.