Strategy and Operations Intern

Posted 5 Hours Ago
Be an Early Applicant
New York, NY, USA
In-Office
Internship
Software
The Role
Supports business operations across product and engineering by building business cases, writing requirements, scoping MVPs, running product sprints, modeling projections, improving workflows, and driving partner adoption. The role translates ambiguous business problems into recommendations and solutions while collaborating with account managers, engineers, and cross-functional stakeholders.
Summary Generated by Built In

About Clasp

We're a team of builders, united by our passion for simplifying the most complex industries. At Clasp, we're on a mission to transform the health insurance industry by modernizing and automating the entire benefits experience.

We started in 2023 backed by investors such as Base10 Partners, Terrain, Conversion Capital, and SemperVirens, firms that have led investments and helped grow companies like Ramp, Rippling, and Blend from the seed stage.

The problem we're solving

Employers collectively spend over a trillion dollars on benefits every year, yet more than 85% of employees find their benefits confusing. This confusion stems from outdated systems and manual processes that lead to errors, delays, and widespread frustration.

Our vision is to create an ecosystem where everyone benefits:

  • Brokers eliminate busy work and enhance their advisory roles

  • Employers receive a tailored, efficient benefits experience with better coverage and service, often at lower costs

  • Employees gain clear, accessible information about their benefits, leading to higher satisfaction and engagement

  • Partners like HR and payroll platforms expand their offerings effortlessly with our embeddable solutions

About the role

A business operations internship with product and engineering surface area. You'll sit between ops, product, and engineering.

What you'll do

  • Build business cases for new product surfaces, including COBRA, 401k, HSA/FSA, and etc

  • Run product sprints: write the requirements doc for a surface area like our enrollment flow through internal and cross functional interviews, then shape roadmap with engineering

  • Scope MVPs, including reworking existing ones to fit the customers we have now

  • Work with account managers to turn opportunities into real partner adoption

  • Find broken or manual workflows, propose a fix, build it, and pitch it

  • Build projection models to support prioritization

What we're looking for

  • Comfortable in both business and technical conversations

  • Proactive: you fix what's broken without waiting to be asked

  • Can turn an ambiguous problem into a clear recommendation

  • Comfortable in spreadsheets and with messy data

  • Some building experience: scripting, automation, SQL, or shipping alongside engineers

Nice to have

  • Benefits, insurance, payroll, HR tech, fintech, or healthcare exposure

  • Experience scoping work directly with engineers

  • Financial modeling experience, though this is a plus rather than a requirement

Skills Required

  • Comfortable participating in both business and technical conversations
  • Proactive approach to fixing broken processes without waiting to be asked
  • Ability to turn ambiguous problems into clear recommendations
  • Comfortable working in spreadsheets and with messy data
  • Some building experience with scripting, automation, SQL, or shipping alongside engineers
  • Exposure to benefits, insurance, payroll, HR technology, fintech, or healthcare
  • Experience scoping work directly with engineers
  • Financial modeling experience
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Washington, DC
8 Employees
Year Founded: 2023

What We Do

Health benefits infrastructure for HR, payroll, and benefits brokers.

Similar Jobs

In-Office
New York, NY, USA
41 Employees

SAP Logo SAP

Customer Success Manager

Artificial Intelligence • HR Tech • Information Technology • Software • Database • Cybersecurity • Big Data Analytics
Hybrid
New York, NY, USA
105328 Employees
15-62 Hourly
In-Office
New York, NY, USA
148 Employees
25-30 Hourly

January Logo January

Senior Software Engineer

Artificial Intelligence • Fintech • Payments • Social Impact • Analytics • Financial Services • Automation
Hybrid
New York City, NY, USA
111 Employees
210K-244K Annually

Similar Companies Hiring

Ford Energy Thumbnail
Automotive • Software • Energy • Utilities • Manufacturing • Renewable Energy
Glendale, Kentucky
55 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
33 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account