Top Operations & Support Jobs

Provides Level 1 support for desktops, mobile devices, applications, accounts, and networks. Troubleshoots user issues, manages tickets, installs and maintains systems, and supports onboarding and offboarding. Assists with endpoint security monitoring, vulnerability scanning, patching, access reviews, incident reporting, compliance documentation, backups, and routine maintenance. The role also supports basic VPN, Wi-Fi, and connectivity troubleshooting while escalating complex issues.

Provide welcoming front-desk service in a fast-paced salon environment. Responsibilities include assisting customers, operating the point-of-sale system, troubleshooting issues, multitasking, supporting membership and retail sales, maintaining professionalism under pressure, and standing or walking during extended shifts.

Provides customer support for online account opening, digital banking, mobile banking, debit cards, and phone banking. Troubleshoots escalated system and process issues, processes account applications, maintains CRM and BPM workflows, prepares reports, tests and documents system updates, and recommends improvements through analysis and research. Partners cross-functionally on new products, services, systems, and customer experience enhancements.

Provides advanced Tier 2 technical support across Windows, macOS, Microsoft 365, cloud, SaaS, network, security, and business application environments. Responsibilities include Microsoft 365, Intune, Entra ID, Azure Virtual Desktop, endpoint and identity administration, incident escalation, ticket management, infrastructure maintenance, documentation, mentoring Tier 1 engineers, and participation in migrations and improvement projects within an MSP environment.

Provides executive administrative and project support to a Managing Director or Senior Director. Responsibilities include calendar and travel coordination, project and event management, correspondence and document preparation, administrative process development, staff guidance, budget monitoring, variance analysis, invoice and expense processing, and handling confidential information.

Leads daily pest control service operations, directing technicians, routes, quality inspections, safety, compliance, inventory, fleet readiness, payroll accuracy, and cost controls. Resolves escalated customer issues, supports sales targets, recruiting, onboarding, training, and employee performance management. Ensures operational reporting accuracy, service coverage, regulatory adherence, and efficient field-based processes.

Own end-to-end order management from contract review and order entry through invoicing, handling complex orders and billing issues. Partner with Sales, Support, Finance, and other teams to resolve discrepancies, review analyst and BPO work, and support UAT for products, pricing, and billing releases. Contribute to reconciliations, accruals, month-end and quarter-end close, SOX controls, audit documentation, process improvements, system upgrades, and controls enhancements.

Develop and execute strategic growth initiatives, enterprise go-to-market strategy, capital strategy, customer expansion opportunities, and founder-priority projects. Partner cross-functionally with marketing, sales, engineering, and finance, build strategic partnerships, improve workflows, and advise company leaders on business operations and growth.

Provides comprehensive administrative and operational support to the Executive Department. Responsibilities include executive meeting and calendar coordination, hospitality and office supply management, guest reception, facilities ticket tracking, courier arrangements, vendor purchasing, meeting room readiness, and employee recognition materials. The role requires strong organization, communication, discretion, customer service, project coordination, and Microsoft Office skills, with at least five years of related experience.

Provide advanced technical support for robotics products, serving as an escalation point for complex customer issues. Troubleshoot problems, coordinate with engineering teams, document resolutions in ticketing systems, identify recurring issues, and follow up to ensure customer satisfaction. The role also guides team members on support standards and contributes customer feedback to product and service improvements.