Executive Administrator

Posted 3 Days Ago
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Richardson, TX, USA
In-Office
Senior level
Fintech • Financial Services
The Role
Provides comprehensive administrative and operational support to the Executive Department. Responsibilities include executive meeting and calendar coordination, hospitality and office supply management, guest reception, facilities ticket tracking, courier arrangements, vendor purchasing, meeting room readiness, and employee recognition materials. The role requires strong organization, communication, discretion, customer service, project coordination, and Microsoft Office skills, with at least five years of related experience.
Summary Generated by Built In

Description

  

Position Purpose and Objectives

Provide comprehensive administrative and operational support for the Executive Department. Serve as a first point of contact for members and guests, coordinate executive meetings and projects, and maintain meeting spaces, hospitality services, supplies, and administrative workflows that support company initiatives.

Major Duties and Essential Functions

  • Embraces the core values of Texans CU including excellence, people, integrity, and collaboration. 
  • Administrative support for Executive Department
  • Greet and direct guests/members to the appropriate staff member, whether in person or over the phone 
  • Coordinate Executive level meetings, including catering orders, delivery, setup, refreshment service, and cleanup for Board meetings, strategic planning sessions, Town Hall meetings, various committee meetings, Leadership Team meetings, employee recognition meetings, and other training sessions.
  • Assist with Executive level projects and calendar management for Senior Vice President’s.
  • Manage Executive meeting room calendars and coordinate audiovisual setup and readiness in meeting rooms
  • Manage catering, kitchen, and hospitality supplies, including inventory monitoring, ordering, receiving, organization, and restocking.
  • Manage and maintain office supplies and equipment for Executive Staff on 7th floor.
  • Perform general administrative functions for Executive Department (disperse daily mail & deliveries and arrange FedEx/courier deliveries)
  • Coordinate purchases through approved vendors and retailers for office supplies; meal-catering supplies; bottled water, beverages, plates, napkins, and other kitchen items; over-the-counter medication and first-aid items; and coffee service supplies and cutlery.
  • Order office supplies and maintain inventory and general office upkeep on 7th floor
  • Coordinate monthly coffee and breakroom inventory replenishment for floors 1 through 7 with the Community Coffee      representative, including the scheduled inventory review and order placement on the last Wednesday of each month.
  • Manage the Facilities Ticket process, including maintaining tracking spreadsheets, monitoring status updates, coordinating follow-up activities, and ensuring timely resolution of outstanding items.
  • Prepare monthly employee service anniversary cards, EPIC certificates, and related recognition materials in coordination with Human Resources.

Positions directly supervised:

None

Requirements

  

Specific knowledge, skills, and abilities required for this position: 

  • Highly organized, detail-oriented, attentive to details and good follow-up skills
  • Strong project management skills and ability to multi-task
  • Self-motivated with strong verbal and written communication skills with the ability to      make independent decisions
  • Advanced proficiency in Word, Excel, Outlook and Power Point
  • Comfortable working with a strong team in a fast-paced environment
  • Ability to interact with members and business partners in a professional manner
  • Understands and able to apply corporate business protocol
  • Demonstrates discretion, excellent judgment, ability to anticipate needs and decision making
  • Ability to assess circumstances/situations and determine appropriate course of action(s)
  • Proven ability to think outside the box – (innovative and creative)
  • Intermediate to Advanced PC skills including Microsoft Office Suite and typing skills
  • Strong time management skills 
  • Ability to write minutes or transcribe notes for various meetings
  • Strong customer service skills and ability to use tact and diplomacy in dealing with customers and business partners.

Education:

Equivalent to a high school education.

Experience:

Minimum five years or more of similar or related experience.

Skills Required

  • Equivalent to a high school education
  • Minimum five years or more of similar or related experience
  • Advanced proficiency in Word, Excel, Outlook, and PowerPoint
  • Intermediate to advanced PC skills, including Microsoft Office Suite and typing skills
  • Strong organization, attention to detail, follow-up, and time management skills
  • Strong project management and multitasking abilities
  • Strong verbal and written communication skills
  • Ability to make independent decisions and determine appropriate courses of action
  • Ability to interact professionally with members and business partners
  • Understanding and ability to apply corporate business protocol
  • Discretion, excellent judgment, anticipation of needs, and decision-making ability
  • Ability to work effectively in a fast-paced team environment
  • Ability to write meeting minutes or transcribe notes
  • Strong customer service, tact, and diplomacy skills
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The Company
HQ: Richardson, TX
241 Employees
Year Founded: 1953

What We Do

We are a $2 billion credit union owned and operated in the Dallas-Fort Worth metro area. We are a not-for-profit institution that is owned by you, the member. Because we are owned by you, there are no stockholders, which enables Texans Credit Union to take the money it earns and use it to offer better rates and lower fees. Texans'​ mission is not only to improve the economic well-being of its members, but to improve the well-being of the communities it serves. Here at Texans, we believe you deserve the best, and we welcome you to come find out what makes Texans Credit Union more than a bank. Want to know more? Visit our About Us page at www.texanscu.org. Texans is committed to providing an environment where employees are valued, treated with respect and dignity, have the opportunity for learning and developing their careers, and are compensated fairly for their contribution to the company. Our goal from day one is to make you feel welcome, valued and challenged so your time at Texans is productive and fulfilling. Careers: We are always on the lookout for people who love a challenge and have a passion for helping others! If you are actively seeking employment, please search our current open positions, submit your application, and upload your resume online. If you're a potential fit, we'll be in touch soon.

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