Top Operations & Support Jobs

Provides field-based IT, networking, PC, connectivity, and industrial control-system support. Responsibilities include monitoring tickets, configuring routers and firewalls, maintaining Fiber Optic and Starlink connectivity, troubleshooting PLC and SCADA integrations, supporting system availability and security, documenting infrastructure, updating equipment, and training field personnel. The role collaborates with engineers and operations teams to resolve technical issues across offices and job sites.

Provides onsite corporate IT support for employees and executives. Responsibilities include resolving ServiceNow tickets, troubleshooting Windows devices, Microsoft 365, peripherals, printers, connectivity, MFA, Entra ID, and conference-room technology. The specialist uses endpoint management tools, prepares laptops, documents solutions, coordinates escalations with managed service providers, addresses root causes, and explores scripting, automation, and AI-assisted improvements. The role requires regular executive interaction, occasional equipment installation, and occasional after-hours support.

Supports branch operations through customer invoicing, billing reconciliation, collections, purchase order tracking, records maintenance, customer communication, and administrative coordination. Reviews job documentation for accuracy, resolves billing discrepancies, submits invoices, maintains account information, assists with scheduling and dispatch, and supports general office operations. The role requires strong organization, numerical accuracy, communication, problem-solving, and proficiency with Microsoft Excel and Outlook.

Manages the Canton office front desk, welcomes visitors, handles calls and deliveries, coordinates visitor access, maintains supplies, supports meetings and events, assists with training and new-hire setup, and provides administrative support to HR and other departments.

Leads the organization’s IT strategy, infrastructure, cybersecurity, cloud services, enterprise applications, end-user computing, and support operations. Manages IT staff, budgets, vendors, technology projects, AI governance, disaster recovery, business continuity, compliance, and service delivery. Oversees Microsoft technologies, network and systems reliability, security monitoring, incident response, technology audits, and staff training while advising executive leadership and aligning technology investments with organizational objectives.

Leads financial aid operations across a multi-campus institution, overseeing staff, workflows, processing, systems, compliance, quality assurance, reconciliations, reporting, and continuous improvement. Manages Ellucian Colleague systems, Title IV and state aid administration, audits, internal controls, corrective actions, and collaboration with institutional partners, including Veterans Educational Services. Provides strategic recommendations and develops staff and operational leadership capacity.

Provides evening front desk and administrative support at a postproduction facility. Greets and checks in clients and visitors, manages badges, keys, logs, shipments, supplies, and expenses, supports room and event setup, routes client requests, communicates operational updates, coordinates maintenance issues, and follows emergency and security protocols. Requires strong organization, communication, multitasking, confidentiality, customer service, and problem-solving skills in a client-facing office environment.

Coordinates alarm service programs for customers, including permit applications, renewals, cancellations, jurisdictional research, fees, fines, billing, contact records, and dispatch activity. Maintains data across multiple systems, investigates false alarms and billing discrepancies, communicates with customers and jurisdictions, supports reporting and training, and coordinates service follow-up while ensuring accurate records and regulatory compliance.

Provides end-user help desk support and maintains the Newport office’s workstations, servers, networking equipment, applications, and Microsoft 365 environment. Administers accounts, permissions, security controls, patching, software deployment, onboarding, offboarding, documentation, and ITSM systems. Owns technical projects, improves business and IT processes, and escalates security incidents. Requires occasional travel to San Diego and offers growth opportunities in cybersecurity, Azure, automation, and integrations.

Summer IT internship providing hands-on experience with helpdesk support, user behavior analysis, basic triage, and troubleshooting. The intern will also collaborate with the Data Services team to develop internal web applications and interactive visual reports.