Top Operations & Support Jobs

Leads and grows a team of Technical Support Engineers, owns support metrics and escalation processes, and develops AI-assisted support systems. Partners with Engineering, Product, Customer Success, Solutions Engineering, and Sales to resolve enterprise issues and turn customer feedback into product, documentation, SDK, and process improvements. The role combines people management, technical debugging, support strategy, customer communication, and hands-on leadership.

Leads the high school's daily operations, instructional program, curriculum development, faculty and staff supervision, student experience, and academic leadership. Partners with the president and departmental leaders to advance school policies, Catholic mission, strategic change, faculty recruitment and retention, student well-being, and responsible technology use. Builds strong relationships with students, families, faculty, and the broader community while supporting academic excellence and co-curricular programs.

Coordinates claims administration by clearing SDS eligibility and rejected error queues, maintaining provider rosters, uploading claims data, updating spreadsheets, monitoring rejected claim inventory, responding to inquiries, and supporting claims leadership. The role also assists with special projects, reporting, workflow improvements, and general administrative functions.

Provides administrative and executive support to the Chief of Staff, Sales organization, and Executive Assistant. Manages calendars, meetings, reports, office supplies, facilities issues, vendors, budgets, expenses, inventory, shipments, and local errands. Maintains an organized office environment, coordinates repairs and building access, tracks action items, and recommends workflow improvements. Requires proactive ownership, strong organization, vendor and budget management experience, Google Workspace proficiency, reliable transportation, and full-time onsite availability.

Supervises Card Services case processing staff handling card fraud and dispute cases. Responsibilities include coaching employees, managing schedules and timesheets, monitoring service levels, auditing operational reports, maintaining procedures, tracking team performance, ensuring regulatory compliance, and escalating AML/BSA, HR, safety, and legal matters. The role also supports process improvements and maintains high-quality member service standards.

Leads national operations for the Mobile Museum of Tolerance network, establishing scalable standards, workflows, reporting, staffing models, budgets, vendor strategies, fleet readiness, and launch plans. Partners with regional and cross-functional leaders to ensure operational readiness, consistent program delivery, resource efficiency, risk response, and continuous improvement across geographically dispersed locations. Regular national travel is required.

Supervises weekend parking facility operations, supports cashiers, collects tickets and money, closes locations, troubleshoots equipment, assists customers, and promotes safety. The role requires independent work, driving between locations, knowledge of parking regulations, and fluent English communication.

Provides client communication, administrative coordination, and operational support for home-delivered meal services. Responds to inquiries, updates client records in Salesforce, coordinates service changes, documents delivery issues, communicates with drivers and internal teams, supports intake and safety procedures, and maintains spreadsheets, reports, and follow-up tasks while protecting confidentiality and resolving sensitive concerns professionally.

Provides front desk and administrative support, including answering phones, assisting families and community members, processing membership and childcare assistance applications, managing email and documents, submitting attendance certificates, preparing communications, purchasing supplies, and supporting calendars, expenses, meetings, and office operations. Requires strong organization, communication, confidentiality, attention to detail, and Microsoft Office proficiency.

Own day-to-day San Francisco office operations, including facilities, supplies, vendors, access, equipment, and new-hire setup. Lead employee experience initiatives, culture programs, events, gifting, swag operations, and 8–10 annual company offsites. Support executive and cross-functional projects while managing budgets, timelines, vendors, communications, and administrative tasks.