Solaris Energy Infrastructure, Inc. (NYSE:SEI) delivers comprehensive power infrastructure solutions including generation, distribution, installation and commissioning, aftermarket support, and operations and maintenance. Headquartered in Houston, Texas, the Company serves multiple U.S. end markets, including data centers, energy, and other commercial and industrial sectors.
Job DescriptionAbout the Opportunity
We are seeking an Industrial IT Systems Administrator / Field IT Support Specialist to support field operations by providing on-site IT, networking, and control system support. This role includes monitoring support tickets, maintaining reliable internet connectivity (Fiber and Starlink), supporting PLC-based control systems, and performing general networking and PC support. The position works closely with field teams and engineers to troubleshoot issues, support system integrations, and ensure consistent, high-availability IT operations across job sites.
Essential Functions
- Monitor ticketing system for technical support requests, incidents and projects in assigned office, job site and/or region.
- Facilitate internet connectivity for new office locations, including setup of routers, firewalls, and initial network configurations to ensure quick and secure onboarding.
- Offer general PC support, including troubleshooting hardware and software issues.
- Ensure reliable Internet connectivity using technologies such as Fiber Optic and Starlink.
- Collaborate with field staff, control system engineers, SCADA teams, and management to address IT-related concerns, ensure seamless connectivity, and provide solutions.
- Troubleshoot system integration issues and maintain high data availability.
- Maintain and update documentation related to IT infrastructure, system architecture, configurations, and workflows.
- Conduct regular maintenance and updates to ensure optimal performance of IT systems.
- Assist in the setup and configuration of new IT equipment and systems.
- Provide training and support to field staff and operations personnel on IT-related topics and new monitoring tools as needed.
- Ensure data reliability, redundancy, and security in system design.
Experience/Education
- Experience with networking installation and maintenance.
- Proficiency in general PC support and troubleshooting.
- Familiarity with Internet connectivity technologies such as Fiber Optic and Starlink.
- Strong problem-solving skills and the ability to work independently in a field environment.
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills.
- Demonstrates the ability to operate independently and manage priorities effectively.
- Certifications in relevant IT fields preferred: CompTIA A+ and Network+.Experience working in industrial or field environments preferred.
Key Skills and Qualifications
- Exceptional communicator – direct and transparent, skilled problem-solver with proven success in building coalitions and avoiding conflicts
- Total ownership mentality – proactively identifies and removes obstacles across numerous ongoing tasks
- Independent thinker – provides original thoughts and constantly asking “how can we do this better”
- Innovative thinker – willingness to consider novel solutions and ability to adapt to change
- Desirable teammate – impeccable character, humility, and collaborative
- Relentless – aspires to contribute and achieve his/her full potential
Our CREATORS Culture
At Solaris, we believe that staying true to our core beliefs improves our decision-making, productivity and is key to our individual and collective achievements. Combining your innovative thinking with our core values that encourage Communication, Recognition, Entrepreneurship, Accountability, Teamwork & Transparency, Ownership, Results and Safety, we become CREATORS.
We value your hard work, integrity, and commitment to the Solaris “First in Service & Innovation” culture through competitive pay and benefits packages and ongoing career development.
- Competitive compensation packages
- Medical, Dental & Vision benefits
- Disability Insurance
- Company paid Life and AD&D insurance with supplemental offerings
- Company matching 401(k) retirement plan
- Paid time off, including 10 paid holidays
- Career Progression
- Tuition Reimbursement
This job overview is not all inclusive. In addition, Solaris reserves the right to amend this job overview at any time. Solaris is an Equal Opportunity Employer.
Why Solaris Join a company at the forefront of the energy infrastructure buildout powering data centers and industrial growth. We offer competitive compensation, benefits, and opportunities to grow alongside a high-performing team.
Skills Required
- Experience with networking installation and maintenance
- General PC support and troubleshooting proficiency
- Familiarity with Fiber Optic and Starlink internet connectivity technologies
- Strong problem-solving skills and ability to work independently in a field environment
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to operate independently and manage priorities effectively
- CompTIA A+ certification
- CompTIA Network+ certification
- Experience working in industrial or field environments
What We Do
Solaris Energy Infrastructure provides proprietary power generation, control, and distribution solutions along with logistics equipment and services. Founded in 2014, the company serves data center, energy, commercial, and industrial customers. Its offerings include rapidly deployable, integrated power infrastructure and specialized automated systems and field services that support efficient, safe oil-and-gas wellsite operations and other critical power workloads across demanding markets.
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