Top Operations & Support Jobs

Administer and support the ETQ Reliance Quality Management System, including configuration, workflow design, troubleshooting, requirements analysis, testing, and UAT coordination. Partner with Quality, IT, and business stakeholders to maintain platform stability, data integrity, security, and alignment with business needs. Drive continuous improvement and support QMS implementation activities in a manufacturing environment.

Monitor customer network infrastructure, respond to alarms, create and manage trouble tickets, perform basic connectivity troubleshooting using SOPs, escalate complex incidents, communicate with customers and internal teams, document solutions, and participate in an on-call rotation.

Leads the re-establishment and operation of Jhpiego’s knowledge management function. Responsibilities include Microsoft Teams and SharePoint governance, taxonomy and information architecture, content remediation and migration, knowledge capture and dissemination, staff training, adoption, metrics, and cross-functional stakeholder coordination. The Advisor develops workplans, manages risks, supports enterprise search and AI-enabled discovery readiness, and provides recommendations and progress updates to leadership.

Provides basic IT support and office administration, including maintaining computer, point-of-sale, software, hardware, and network systems; coordinating with vendors and repair technicians; answering phones; managing filing, mailing, photocopying, and administrative inquiries; and supporting inventory and accounts payable record accuracy.

Leads regional revenue operations by aligning go-to-market teams, developing revenue strategies, analyzing performance data, tracking KPIs, supporting forecasting, optimizing sales and marketing technology, and providing market insights. Partners with regional sales leaders and cross-functional teams to improve sales processes, operational efficiency, and sustainable revenue growth.

Own and evolve Wordsmith’s go-to-market technology stack, data model, integrations, website systems, signal-based pipeline workflows, and AI agents. Build production-quality systems across CRM, marketing automation, sales tools, product data, and enrichment platforms. Establish governance, monitoring, documentation, and adoption processes while managing vendors and tooling spend. Partner with Marketing, Sales, Customer Success, Product, and Engineering to improve conversion, pipeline, retention, and expansion.

Provides administrative, operational, and client service support to wealth management advisors and high-net-worth clients. Responsibilities include client onboarding, account opening, asset transfers, account maintenance, money movement, distributions, estate settlement support, client offboarding, CRM record accuracy, and workflow improvements. The role also supports firm initiatives and requires collaboration across multiple offices, with occasional travel to Camp Hill and Lancaster.

Provides on-site technical support across manufacturing and office environments. Responsibilities include deploying desktop software, troubleshooting systems and applications, supporting onboarding and terminations, administering printers, managing IT inventories, and escalating incidents appropriately. Supports Windows, iOS, Android, Microsoft 365, RingCentral, Intune, Autopilot, Freshservice, and engineering applications. The role requires local travel, occasional after-hours support, and physical work across facility settings.

Leads the IT function, managing helpdesk operations, device lifecycles, onboarding and offboarding, Microsoft 365, identity platforms, endpoint security, vendors, policies, and disaster recovery. The manager will lead migration from hybrid Active Directory to cloud-based Microsoft Entra, automate HR-driven account provisioning, support investigations, oversee IT projects, and develop the IT team while ensuring reliable, secure, and well-documented technology operations.

Provides patron service and maintains library collections by checking in, sorting, shelving, shifting, straightening, repairing, and routing materials. Retrieves requested and held items, assists patrons with services and materials, operates basic automated materials-handling equipment, monitors deliveries, submits statistics, and supports library events. The role requires organization, communication, physical stamina, and occasional evening and weekend availability.