Top Operations & Support Jobs

Resolves high-level, escalated banking complaints from regulators, congressional offices, executive leadership, the BBB, social media, and clients. Investigates issues, conducts root-cause analysis, drafts compliant response letters, manages case documentation and deadlines, supports audits, and recommends policy and process improvements. The role requires strong communication, conflict resolution, financial-services knowledge, regulatory awareness, analytical ability, and collaboration across departments.

Guides customers through check-in and gameplay, briefs groups, monitors game areas, troubleshoots malfunctions, processes payments, answers inquiries, and maintains a clean, safe facility. The role requires energetic customer service, crowd communication, multitasking, physical stamina, flexible shift availability, and occasional use of maintenance tools and cleaning chemicals.

Leads the Tax Division’s Enrollment & Onboarding function, overseeing team performance, customer onboarding, quality assurance, operational controls, risk decisions, reporting, and seasonal readiness. Builds and develops an operational team, establishes scalable processes and service standards, resolves complex enrollment cases, and partners with Sales, Compliance, Risk, Operations, Technology, Product, and Customer Service to improve customer experience while meeting regulatory and control requirements.

Part-time Operations Administrator providing administrative and office support to the Publisher and staff. Responsibilities include managing office needs, processing mail and invoices, sending customer materials, entering house advertisements, coordinating with corporate staff on accounts payable and tax documentation, and assisting with event preparation and execution. The role requires strong administrative skills, Excel and word-processing proficiency, and the ability to learn new systems.

Provides junior-level support for EDI transaction monitoring, exception resolution, trading partner onboarding, ERP integrations, file-transfer processes, documentation, and cross-department coordination. The role also assists with developing and testing AI-assisted tools, Python scripts, and Power Automate workflows to automate EDI error handling and data processing.

Handles inbound and outbound customer interactions involving accounts, transactions, digital banking, loan servicing, debit cards, and fraud prevention. Provides product information, troubleshoots online and mobile banking issues, documents suspicious activity, resolves inquiries, meets contact center performance metrics, supports cross-selling, and maintains compliance with banking regulations including Regulation E, BSA/AML, and GLBA.

Supports the Head of Unscripted and team by managing calendars, meetings, project trackers, schedules, milestones, and development materials. Monitors industry news and cultural trends, researches talent and development opportunities, and contributes creative ideas and feedback for nonfiction and documentary projects. Requires strong executive-assistant experience, organization, communication, discretion, and familiarity with entertainment development and production workflows.

Provides administrative support to Education and Employee Health departments through data entry, spreadsheet and report preparation, system and file maintenance, meeting coordination, reception coverage, policy tracking, committee support, chart audits, invoice routing, and database oversight. The role requires strong organizational, communication, Microsoft Office, and Excel skills, including formulas, charts, graphs, and macros. It also supports quality improvement, training, events, and general organizational operations.

Provides administrative and operational support to attorneys and paralegals, including calendar management, document preparation, client matter opening, filing, meeting coordination, client communications, billing follow-up, records management, and special projects. The role also assists with marketing, social media, client engagement, and business development activities while maintaining accurate, professional service in a fully in-office environment.

Provides front desk, reception, clerical, customer service, scheduling, payment processing, correspondence, filing, mail distribution, and records management support for National Service Officers and office leadership. Responds to general veteran inquiries, operates standard office equipment, maintains confidentiality, and performs administrative tasks under direct supervision.