Top Operations & Support Jobs

Provides timely, accurate customer support through phone, in-person, and online channels. Resolves routine and complex inquiries, complaints, transactions, and claims; explains products and services; documents interactions; identifies trends; and escalates broader issues. The role may support sales representatives, attend client or benefits meetings, and process payments. Requires flexible shift availability, strong communication and problem-solving skills, multitasking across software systems, and occasional overnight travel.

Provides remote and on-site technical support, assists with problem resolution, maintains systems and documentation, supports products and services, and delivers customer service across healthcare facilities. The role requires strong communication, analytical, interpersonal, and troubleshooting skills, along with proficiency in computers, software, and web-based applications.

Owns cross-functional strategic initiatives, beginning with launching AI products in the US market. Partners with the President to translate priorities into execution, coordinate global teams, track commitments, improve operating processes, evaluate vendors and partnerships, and prepare executive communications. The role requires independent problem-solving, stakeholder influence, analytical research, project management, and hands-on implementation in a fast-paced, entrepreneurial environment.

This is a general interest submission rather than a specific job opening. Applicants are invited to submit a resume for future consideration and should expect a potentially delayed response.

Provides front-desk and office support in an on-site Princeton office. Responsibilities include screening calls, greeting clients, handling mail and couriers, maintaining communal areas, ordering meals, replenishing supplies, and supporting client service professionals. The role requires strong communication, organization, attention to detail, time management, and Microsoft Office skills. One year of administrative experience and professional-services experience are preferred.

Provides on-site and remote IT support, troubleshoots hardware, software, network, printer, phone, and connectivity issues, and manages computers, Microsoft 365 accounts, permissions, email, VPNs, and endpoint protection. Handles onboarding and offboarding, maintains inventory and documentation, coordinates vendors, and supports reliable business operations. The role requires independent work, prioritization, strong communication, and professional IT experience in a small-business environment.

Provides executive and administrative support to the CEO and CFO, managing complex calendars, domestic and international travel, board and investor meetings, expenses, and priorities. Oversees daily operations of the New York City office, including vendors, supplies, equipment, workplace services, onboarding, and ad hoc IT support. Plans offsites and office events, manages budgets and vendors, and supports special projects and cross-functional initiatives.

Serve as a first point of contact for prospective and existing customers through phone, chat, and email. Guide customers through financial product applications, resolve issues, explain complex concepts, provide troubleshooting support, complete compliance steps, and identify customer experience improvements. The role includes training and licensing programs and requires accurate work in a fast-paced, high-volume environment.

Handles inbound customer calls, chats, and emails in a high-volume call center environment. Guides customers through products and applications, troubleshoots platform issues, conducts video notary sessions, resolves concerns, identifies support trends, and contributes to process improvements. The role requires strong communication, attention to detail, compliance training, e-notary licensing, and adherence to security and data-handling procedures.

Leads a global AV Operations and Events team supporting workplace technology, executive events, and hybrid meetings. Oversees AV services, vendors, event production, standards, incident management, metrics, technology planning, and process improvement. Partners with IT, Workplace, Security, Communications, and business teams while advising senior executives and developing employees, contractors, and vendor partners.

Provides administrative support for a ski and snowboard school by selling lesson products, communicating with guests, scheduling instructors, tracking training and hours, preparing payroll, maintaining daily assignments, and managing safety documentation. The role supports departmental budgeting, staffing levels, customer service, risk management, and weekend or holiday lesson check-in. It is non-skiing but requires walking on snow and working outdoors in severe weather.

Supports the ski team department through administrative operations, recordkeeping, scheduling, travel coordination, payroll and timecard administration, registrations, communications, volunteer organization, safety documentation, purchasing coordination, and website updates. The role assists coaches, athletes, parents, managers, and other departments while promoting safety, professionalism, and compliance with company and team policies. Work may include weekends, holidays, outdoor conditions, physical activity, and lifting up to 50 pounds.

Leads enterprise risk management, commercial insurance, claims, workplace safety, loss prevention, business continuity, emergency preparedness, and contract risk review. Develops risk registers, policies, mitigation strategies, insurance renewals, incident response plans, and executive reporting. Partners cross-functionally to strengthen organizational resilience, manage disruptions, reduce claims, and foster a culture of safety, compliance, accountability, and continuous improvement.

Provides executive and administrative support to the Chief Development Officer and Vice President of Development. Responsibilities include calendar and travel coordination, meeting preparation, donor engagement support, fundraising tracking, board committee logistics, expense reporting, budget and invoice administration, staff onboarding, departmental records, and cross-functional project coordination. The role requires discretion, strong organization, communication, prioritization, and the ability to manage multiple initiatives in a fast-paced nonprofit environment.

Provides administrative and finance support to the External Relations department and Chief External Relations Officer. Responsibilities include calendar and meeting management, expense reporting, invoice coordination, onboarding support, cross-department communication, donor correspondence, Raiser's Edge recordkeeping, event RSVPs, mailings, outreach, ticket sales support, and office event coordination.