Top Operations & Support Jobs

Pre-screen questionnaire for candidates applying to M2 Solutions Inc. No specific job responsibilities, qualifications, technologies, compensation, travel, or clearance requirements are provided.

Provides telephone and switchboard coverage, greets residents and visitors, distributes mail and packages, maintains visitor logs, monitors security systems, prepares work orders and correspondence, and enters resident information. Requires courteous communication, customer service, computer proficiency, multitasking, and availability for varied shifts and weekends. Training lasts four to six weeks and includes morning shifts.

Provides timely, accurate customer support through phone, in-person, and online channels. Resolves routine and complex inquiries, complaints, transactions, and claims; explains products and services; documents interactions; identifies trends; and escalates broader issues. The role may support sales representatives, attend client or benefits meetings, and process payments. Requires flexible shift availability, strong communication and problem-solving skills, multitasking across software systems, and occasional overnight travel.

Provides remote and on-site technical support, assists with problem resolution, maintains systems and documentation, supports products and services, and delivers customer service across healthcare facilities. The role requires strong communication, analytical, interpersonal, and troubleshooting skills, along with proficiency in computers, software, and web-based applications.

Owns cross-functional strategic initiatives, beginning with launching AI products in the US market. Partners with the President to translate priorities into execution, coordinate global teams, track commitments, improve operating processes, evaluate vendors and partnerships, and prepare executive communications. The role requires independent problem-solving, stakeholder influence, analytical research, project management, and hands-on implementation in a fast-paced, entrepreneurial environment.

This is a general interest submission rather than a specific job opening. Applicants are invited to submit a resume for future consideration and should expect a potentially delayed response.

Provides front-desk and office support in an on-site Princeton office. Responsibilities include screening calls, greeting clients, handling mail and couriers, maintaining communal areas, ordering meals, replenishing supplies, and supporting client service professionals. The role requires strong communication, organization, attention to detail, time management, and Microsoft Office skills. One year of administrative experience and professional-services experience are preferred.

Provides on-site and remote IT support, troubleshoots hardware, software, network, printer, phone, and connectivity issues, and manages computers, Microsoft 365 accounts, permissions, email, VPNs, and endpoint protection. Handles onboarding and offboarding, maintains inventory and documentation, coordinates vendors, and supports reliable business operations. The role requires independent work, prioritization, strong communication, and professional IT experience in a small-business environment.

Provides executive and administrative support to the CEO and CFO, managing complex calendars, domestic and international travel, board and investor meetings, expenses, and priorities. Oversees daily operations of the New York City office, including vendors, supplies, equipment, workplace services, onboarding, and ad hoc IT support. Plans offsites and office events, manages budgets and vendors, and supports special projects and cross-functional initiatives.

Serve as a first point of contact for prospective and existing customers through phone, chat, and email. Guide customers through financial product applications, resolve issues, explain complex concepts, provide troubleshooting support, complete compliance steps, and identify customer experience improvements. The role includes training and licensing programs and requires accurate work in a fast-paced, high-volume environment.

Handles inbound customer calls, chats, and emails in a high-volume call center environment. Guides customers through products and applications, troubleshoots platform issues, conducts video notary sessions, resolves concerns, identifies support trends, and contributes to process improvements. The role requires strong communication, attention to detail, compliance training, e-notary licensing, and adherence to security and data-handling procedures.

Leads a global AV Operations and Events team supporting workplace technology, executive events, and hybrid meetings. Oversees AV services, vendors, event production, standards, incident management, metrics, technology planning, and process improvement. Partners with IT, Workplace, Security, Communications, and business teams while advising senior executives and developing employees, contractors, and vendor partners.