Top Operations & Support Jobs

Welcomes residents and guests, manages and distributes packages, tracks deliveries using an iPad, completes shift reports, documents incidents, and supports front desk operations. The role requires professional communication, teamwork, careful adherence to procedures, reliable transportation, and bilingual English-Spanish proficiency. It is scheduled Monday through Friday from noon to 8:00 p.m. and includes a background check and drug test.

Leads Customer Experience strategy and operations across business operations, analytics, workforce management, learning and development, and AI operations. Sets goals and metrics, manages global 24/7/365 capacity and quality, redesigns incentives and training, integrates specialists with AI agents, and translates AI performance into operational improvements. Builds a high-performing team and partners with Product, Engineering, and Data to improve tooling, workflows, agent behavior, and customer outcomes.

Administer and maintain intellectual property management and document management systems, including data quality, reporting, governance, configuration, troubleshooting, upgrades, and vendor coordination. Support complex IP data projects, secure document sharing, system access reviews, and patent law updates. Provide training to Innovation Law staff, fulfill reporting and data requests, and collaborate with attorneys, business leaders, vendors, IT Security, and external partners.

Supervises track attendants and ensures safe, efficient go-kart racing operations. Responsibilities include preparing tracks and karts, instructing customers, enforcing safety and race procedures, managing racer flow, responding to emergencies, maintaining clean and secure facilities, completing opening and closing duties, and coordinating attendance, operational, and disciplinary matters with management.

Supervises track attendants and ensures safe, efficient go-kart operations. Responsibilities include preparing karts and track areas, instructing customers on kart and racing safety, managing race flow, enforcing policies, responding to emergencies, maintaining cleanliness, handling customer issues, coordinating disciplinary matters, and completing opening and closing duties.

Supervise track attendants and ensure safe, efficient go-kart racing operations. Responsibilities include preparing tracks and karts, instructing customers on safety and kart use, monitoring races, enforcing policies, responding to emergencies, maintaining clean and secure areas, completing opening and closing duties, and coordinating operational or disciplinary issues with management. The role supervises approximately 10–20 track attendants and serves as the first point of contact for customer concerns.

Provides escalated technical support for software, hardware, networks, and audio/visual systems. Diagnoses and resolves complex issues, configures and maintains conferencing and presentation technologies, documents solutions, develops and tests technical enhancements, performs quality assurance, communicates with nontechnical users, and trains employees on systems and best practices.

Manages business office operations, payroll preparation, records and filing systems, supplies, budgets, administrative processes, and office efficiency. Supervises administrative staff through recruiting, onboarding, coaching, evaluations, and performance management. Establishes procedures, monitors results, supports process improvement, and maintains financial and operational controls for the community.

Provides front-desk and switchboard coverage, greets residents and visitors, answers and transfers calls, distributes mail and packages, maintains visitor logs and entry security, prepares work orders and correspondence, and enters resident information into computer software. Requires courteous communication, customer service, typing, Microsoft Office proficiency, multitasking, and availability for varied shifts and weekends.

Pre-screen questionnaire for candidates applying to M2 Solutions Inc. No specific job responsibilities, qualifications, technologies, compensation, travel, or clearance requirements are provided.

Provides telephone and switchboard coverage, greets residents and visitors, distributes mail and packages, maintains visitor logs, monitors security systems, prepares work orders and correspondence, and enters resident information. Requires courteous communication, customer service, computer proficiency, multitasking, and availability for varied shifts and weekends. Training lasts four to six weeks and includes morning shifts.

Provides timely, accurate customer support through phone, in-person, and online channels. Resolves routine and complex inquiries, complaints, transactions, and claims; explains products and services; documents interactions; identifies trends; and escalates broader issues. The role may support sales representatives, attend client or benefits meetings, and process payments. Requires flexible shift availability, strong communication and problem-solving skills, multitasking across software systems, and occasional overnight travel.