Top Operations & Support Jobs

Provides administrative and office support by processing invoices, answering phones, maintaining files, ordering supplies, coordinating facility needs, scheduling meetings, planning events, preparing reports and correspondence, arranging travel, conducting basic research, and assisting managers with daily operations.

Manages branch operations and 25–50 employees while supporting the Branch Manager. Oversees workplace safety, regulatory compliance, staffing forecasts, recruiting, training, scheduling, payroll and timekeeping, asset usage, customer service, and employee development. Investigates incidents, implements preventive measures, maintains traffic-control credentials, supports business growth, manages customer relationships, and contributes to P&L and business planning while adhering to collective bargaining requirements.

Supervises commercial administrative operations across assigned branches, coordinating sales, warehouse, billing, credit, vendor, and documentation processes. Ensures compliance with company standards, contract requirements, and operational procedures. Leads training, onboarding, workflow development, audits, process improvement, and performance accountability for commercial staff. Reviews billing accuracy, inventory procedures, COD and credit compliance, subcontractor documentation, work orders, and commission discrepancies while supporting continuity across branches.

Provides front-line customer service and supports bank branch operations by processing deposits, withdrawals, transfers, loan payments, account maintenance, and digital banking requests. Balances teller drawers, manages cash controls, supports ATM and safe deposit operations, completes reports and documentation, and assists with wires. Educates customers about products, identifies referral opportunities, supports staff training, and follows BSA/AML and other regulatory requirements.

Coordinates cross-functional business operations projects, diagnoses process inefficiencies, improves property onboarding, analyzes operational performance, builds dashboards, and supports accurate property onboarding. Partners with stakeholders and business leaders to implement process improvements and increase operational transparency. This is a full-time, in-office role at the company headquarters in Birmingham, Alabama.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Write, edit, and maintain scientific technical reports, proposals, software user documentation, help files, and training materials; collaborate with scientists and developers in an agile environment and produce user-focused documentation.

Produce and maintain scientific and software documentation: technical reports, proposals, user help, and training materials. Work in an agile environment, edit technical/scientific content, use version control, and collaborate with distributed teams to deliver high-quality documentation.

Maintain and secure server, network, storage, and endpoint infrastructure. Responsibilities include system configuration, monitoring, troubleshooting, patching, backups, disaster recovery, access management, network security, incident response, performance optimization, and documentation. The role collaborates with IT, security, compliance, sales, management, and operations teams in a regulated environment.

Leads the luxury client services function across pre-sale consultation, order management, delivery, and post-delivery care. Establishes service standards, SLAs, quality assurance, training, and escalation protocols while managing and developing a multichannel team. Oversees complex orders and service recovery, improves operational processes, and partners cross-functionally to resolve root causes, strengthen the client journey, increase loyalty, and drive repeat business.

Provides administrative support for a department by preparing correspondence, managing spreadsheets, invoices, expenses, records, supplies, meetings, presentations, minutes, schedules, and travel arrangements. Responds to inquiries, coordinates stakeholders, maintains effective relationships, supports process improvements, and meets departmental goals. Requires strong organization, communication, customer service, judgment, attention to detail, and proficiency with Microsoft Office. The role is office-based three days per week.