Top Operations & Support Jobs

Leads commercial strategy and revenue performance for Four Seasons Yachts. Owns executive reporting, KPI frameworks, financial modeling, business reviews, strategic planning, and revenue-growth analysis. Advises senior leadership, identifies commercial opportunities, and drives cross-functional initiatives across Sales, Marketing, Finance, Revenue Management, Technology, and Operations. The role requires strong analytical storytelling, executive presence, and the ability to execute strategic priorities without direct authority.

Manages complex grant lifecycles across donor-advised, scholarship, and community funds. Provides guidance to donors, nonprofit partners, scholars, and internal stakeholders; oversees compliance, due diligence, documentation, and data integrity. Resolves sensitive issues, improves workflows, develops reports and dashboards, supports grants technology, and provides training. Collaborates across departments to strengthen grant operations, service delivery, and community-centered outcomes.

Supports toll operations systems and vendors to ensure accurate transaction processing, billing, payment reconciliation, traffic and revenue reporting, and month-end closure. Monitors queues, system alarms, HOV transactions, file processing, and performance metrics; investigates discrepancies and escalates defects. Creates Power BI and database reports, supports audits and documentation, and participates in systems integration, user acceptance, and performance testing.

The IT Coordinator provides onsite and remote technical support across multiple facilities. Responsibilities include end-user support, ticket coordination, infrastructure and telecommunications support, IT asset lifecycle management, mobile device administration, access provisioning, physical security systems, vendor coordination, project implementation, cybersecurity compliance, audit support, documentation, and occasional after-hours incident response.

Leads development operations and fundraising analytics, including Power BI dashboards, revenue forecasting, portfolio analysis, gift processing, donor acknowledgments, financial reconciliation, and data quality. Partners with Development, Finance, IT, and Communications to improve fundraising systems, reporting, compliance, and operational efficiency. Presents actionable insights to leadership and supports campaign planning, donor stewardship, and revenue growth.

Welcomes residents and guests, manages and distributes packages, tracks deliveries using an iPad, completes shift reports, documents incidents, and supports front desk operations. The role requires professional communication, teamwork, careful adherence to procedures, reliable transportation, and bilingual English-Spanish proficiency. It is scheduled Monday through Friday from noon to 8:00 p.m. and includes a background check and drug test.

Leads Customer Experience strategy and operations across business operations, analytics, workforce management, learning and development, and AI operations. Sets goals and metrics, manages global 24/7/365 capacity and quality, redesigns incentives and training, integrates specialists with AI agents, and translates AI performance into operational improvements. Builds a high-performing team and partners with Product, Engineering, and Data to improve tooling, workflows, agent behavior, and customer outcomes.

Administer and maintain intellectual property management and document management systems, including data quality, reporting, governance, configuration, troubleshooting, upgrades, and vendor coordination. Support complex IP data projects, secure document sharing, system access reviews, and patent law updates. Provide training to Innovation Law staff, fulfill reporting and data requests, and collaborate with attorneys, business leaders, vendors, IT Security, and external partners.

Supervises track attendants and ensures safe, efficient go-kart racing operations. Responsibilities include preparing tracks and karts, instructing customers, enforcing safety and race procedures, managing racer flow, responding to emergencies, maintaining clean and secure facilities, completing opening and closing duties, and coordinating attendance, operational, and disciplinary matters with management.

Supervises track attendants and ensures safe, efficient go-kart operations. Responsibilities include preparing karts and track areas, instructing customers on kart and racing safety, managing race flow, enforcing policies, responding to emergencies, maintaining cleanliness, handling customer issues, coordinating disciplinary matters, and completing opening and closing duties.

Supervise track attendants and ensure safe, efficient go-kart racing operations. Responsibilities include preparing tracks and karts, instructing customers on safety and kart use, monitoring races, enforcing policies, responding to emergencies, maintaining clean and secure areas, completing opening and closing duties, and coordinating operational or disciplinary issues with management. The role supervises approximately 10–20 track attendants and serves as the first point of contact for customer concerns.

Provides escalated technical support for software, hardware, networks, and audio/visual systems. Diagnoses and resolves complex issues, configures and maintains conferencing and presentation technologies, documents solutions, develops and tests technical enhancements, performs quality assurance, communicates with nontechnical users, and trains employees on systems and best practices.

Manages business office operations, payroll preparation, records and filing systems, supplies, budgets, administrative processes, and office efficiency. Supervises administrative staff through recruiting, onboarding, coaching, evaluations, and performance management. Establishes procedures, monitors results, supports process improvement, and maintains financial and operational controls for the community.