Top Operations & Support Jobs

Conducts primary-source education verification investigations for clients by researching records, contacting applicants and educational institutions, following up on requests, documenting accurate information in databases, and ensuring compliance with FCRA and applicable laws. The role requires meeting production standards, managing competing priorities, exercising independent judgment, supporting team members, and collaborating across departments to resolve client requests.

Own revenue operations as a hands-on team of one, including forecasting, bookings roll-ups, GTM metrics, pipeline hygiene, weekly operating rhythms, sales commissions, deal desk activities, and compensation plans. Build AI-powered GTM tools and automations using Claude, support finance and territory planning, and provide trusted analysis to GTM leadership.

Provides clerical and administrative support, including phone coverage, filing, database and sacramental record maintenance, meeting and travel coordination, scheduling, document preparation, supply management, and responding to inquiries. Requires confidentiality, strong organization, communication, problem-solving, and teamwork. The role requires a high school diploma, four years of administrative experience, bilingual Spanish and English proficiency, Microsoft Office experience, reliable transportation, a valid driver license, and vehicle insurance.

Investigate and resolve complex commercial liability insurance claims. Responsibilities include reviewing coverage, evaluating liability and damages, taking statements, analyzing exposures, setting reserves, negotiating settlements, managing litigated and non-litigated bodily injury claims, coordinating with legal counsel and service providers, and maintaining regulatory and policy-compliant documentation.

Provides remote Level 0 and on-site Level 1 technical support for university users. Responsibilities include ticket escalation, account creation and maintenance, troubleshooting, documentation, classroom technology checks, audio/visual event support, equipment inventory, and identifying broader technical issues through ticket metrics. The role also includes participation in IT meetings and professional collaboration with university staff and vendors.

Provides phone, email, and live-chat support for customer orders, products, services, returns, and inquiries. Manages an assigned territory, documents customer contacts, handles RMAs, resolves disputed credit items with the credit department, and escalates issues when necessary. The role also identifies customer service and product concerns, supports process improvements, and maintains ethical business practices.

Own InvestNext’s commercial systems, data governance, Salesforce architecture, reporting, forecasting, integrations, enrichment, automation, and vendor relationships. Establish trusted metric definitions and data quality, connect sales, marketing, customer success, finance, and revenue tools, and deliver reliable dashboards and insights. Lead intake, prioritization, testing, change communications, training, and adoption for new systems. Serve as the autonomous technical owner and support resource for the commercial technology stack.

Oversees accounting functions, billing, resident statements, collections, payroll support, employee records, recruiting assistance, compliance tracking, office supplies, and front desk staff management for a senior living community.

Manages daily office administration and supports shopping-center property management operations. Responsibilities include coordinating calendars and meetings, maintaining records, overseeing financial administration, accounts payable and receivable, vendor relations, staff supervision, recruiting and training, marketing support, inspections, crisis management, and retailer, shopper, and vendor communication. The role also supports budgeting, leasing administration, procurement, compliance, and special projects while serving as Manager on Duty when required.

Serves as a strategic advisor and execution partner to the President, CEO, and Executive Team. Leads enterprise-wide strategic initiatives, cross-functional projects, executive and board coordination, organizational priority tracking, stakeholder engagement, presentations, analysis, and change communication. Facilitates meetings, monitors commitments and risks, prepares executive materials, and advances organizational goals through collaboration, accountability, and influence without direct supervisory authority.