Top Operations & Support Jobs

Leads stakeholder discovery, process mapping, workflow redesign, data analysis, and requirements development across IT and business initiatives. Translates ambiguous problems into actionable requirements, user stories, acceptance criteria, and measurable improvements. Partners with technical teams, project managers, process owners, and vendors to evaluate options, support testing and implementation, and assess outcomes. Maintains process documentation, communicates risks and decisions, and drives operational readiness and continuous improvement.

Provides Tier I technical support for proprietary software through phone, email, and remote access. Troubleshoots and resolves application issues, escalates unresolved problems, documents support activities, analyzes gathered data, builds client relationships, and deploys and trains clients on software applications and new versions.

Supervises front desk operations and part-time staff at a community ice center. Manages customer service, registrations, rentals, refunds, billing, cash handling, deposits, program administration, bookings, and special events. Monitors customer satisfaction through surveys and collaborates with marketing and program leaders on newsletters, website content, and social media. Requires schedule flexibility for evenings, weekends, and events.

Provides front desk reception and clerical support, including answering phones, greeting visitors, handling mail and deliveries, filing, copying, faxing, invoice entry, and managing office supplies. The role requires professional communication, organization, computer proficiency, independence, and basic accounting experience.

Coordinates branch administration and membership experiences, manages member feedback and registration systems, supports accounting and data entry, and develops volunteer engagement. Provides correspondence, forms, meeting minutes, and campaign administration while serving as a member and staff liaison. Requires customer service, sales, cash handling, organizational, communication, and computer skills, plus flexible weekend and evening availability.

Provides administrative and office support for an after-school program by managing student registration, schedules, files, attendance, correspondence, budgets, expenditures, supplies, and communications. Serves as a liaison with finance, supports families and staff, answers calls, supervises clerical personnel and youth participants, and maintains efficient program operations.

Serves as the school’s primary front-office contact, greeting visitors, families, staff, and students. Provides clerical and administrative support, answers phones, manages correspondence, maintains records and reports, and helps maintain a safe, organized, welcoming school environment.

Handles complex commercial auto total-loss claims, including coverage and liability investigations, damage evaluation, reserves, settlement negotiations, payments, and detailed claim file maintenance. The role communicates with insureds, claimants, and external partners and may participate in arbitrations, mediations, depositions, or trials. It requires strong knowledge of property and casualty insurance, claims procedures, applicable laws, negotiation, and caseload prioritization.

Own Crosby’s revenue operations systems, forecasting, reporting, CRM workflows, pipeline reviews, capacity planning, sales compensation, and client lifecycle analytics. Connect commercial commitments, usage, billing, and revenue while improving conversion, onboarding, expansion, data quality, and automation. Partner with Sales, Finance, Growth, Legal Operations, and leadership to establish scalable processes and provide trusted insights for growth decisions.

Lead and oversee a residential program supporting adults with disabilities and brain injuries. Responsibilities include coordinating person-centered services, ensuring safety and regulatory compliance, managing staff hiring and development, overseeing documentation and finances, maintaining staffing coverage, supporting individual goals, and participating in emergency and rotating on-call coverage.