Top Operations & Support Jobs

Partners with the CEO and executive team to shape and execute strategy, track KPIs, lead cross-functional initiatives, support M&A integration and 100-day plans, prepare board and sponsor materials, and maintain executive operating rhythms. The role requires influencing across the organization, coordinating priorities, and driving margin improvement, growth, transformation, and operating leverage initiatives.

Administer and optimize HubSpot Sales and Marketing Hubs, provide user support, troubleshoot workflows, permissions, reports, dashboards, and data issues, and configure CRM solutions. Gather requirements, improve processes, manage enhancements, test changes, support UAT, maintain documentation, train users, and assist with data cleansing, governance, adoption, and quality initiatives.

Serves as the organization’s reception and administrative contact by welcoming visitors, answering calls, managing appointments and conference rooms, handling mail and deliveries, coordinating travel and events, maintaining office supplies and shared spaces, monitoring visitor access, and providing general clerical support. The role also tracks company vehicle maintenance, apartment guests, facilities work, employee records, and office-related administrative activities.

Own the employee technology experience across Windows and macOS, including endpoint and identity management, device deployment, ITSM support, security compliance, asset lifecycle, and onboarding. Troubleshoot escalated issues, administer MDM and productivity platforms, meet support SLAs, document self-service processes, mentor junior staff, and provide onsite and remote support to a global workforce. The role requires occasional after-hours work and onsite presence for imaging, repairs, and deployments.

Provides Tier 1 help desk and onsite end-user support, including ticket resolution, account creation, hardware and software configuration, computer imaging, conference room A/V support, asset inventory, and customer service. Requires Windows, macOS, Office 365, Active Directory, networking, hardware, mobile device, and antivirus experience. The role may involve evening and weekend work, travel to worksites, lifting up to 30 pounds, and passing a background check.

Leads the Business Operations function, driving productivity, efficiency, process improvement, technology-enabled transformation, governance, and data-driven performance measurement. Partners with executives and senior stakeholders to prioritize enterprise initiatives, allocate resources, resolve implementation issues, and improve operational effectiveness across business and regional levels.

Oversee a portfolio of childcare and teaching staff across the Phoenix market. Recruit, coach, and motivate employees; ensure quality, accreditation, and educational standards; manage budgets and revenue opportunities; improve customer acquisition and retention; and build relationships with families, schools, licensing authorities, community contacts, and corporate partners.

Provides welcoming, responsive service to YMCA members, guests, and program participants. Conducts membership interviews and tours, sells memberships, supports retention, resolves concerns, maintains lobby organization, applies YMCA policies, and builds positive member and volunteer relationships. May distribute locker keys and towels and monitor locker rooms. Requires customer service or sales experience, strong communication and problem-solving skills, basic computer knowledge, cash-handling ability, and CPR/AED and First Aid certification within 30 days of hire.

Serves as the organization’s front desk representative by greeting visitors, answering calls, scheduling appointments, coordinating travel and events, managing deliveries, supplies, badges, conference rooms, and company vehicles. Provides administrative and clerical support, monitors office facilities and janitorial services, maintains records, and supports HR-related activities. Requires strong professionalism, communication, organization, multitasking, and time-management skills in a primarily office-based environment.

Supervises teams of underwriters, account managers, and placement specialists supporting professional liability and commercial insurance policies. Drives performance against KPIs and service levels, provides coaching and training, improves workflows and processes, ensures regulatory and policy compliance, and collaborates with internal teams, carriers, vendors, brokers, and customers. Manages performance evaluations, employee development, talent retention, and operational efficiency initiatives across multiple locations and business lines.