Top Operations & Support Jobs

Manages the campus front office by answering telephones, greeting visitors, providing clerical and administrative support, entering data, operating office equipment, resolving issues, and handling enrollment activity reporting. Requires strong customer service, communication, multitasking, prioritization, and Microsoft Office proficiency. The role requires a high school diploma and at least one year of administrative experience; an associate degree and three years of experience are preferred.

Supports a branch office through phone and customer service, service-call entry, field technician dispatch and tracking, shipping and receiving, inventory control, invoicing, collections, inside sales, filing, and general administrative tasks. The role requires Microsoft Office and Microsoft Dynamics proficiency, strong organization and communication, customer-service skills, multitasking, vendor and client relationship management, and the ability to lift up to 50 pounds.

Leads advancement operations across gift processing, fund management, CRM governance, data integrity, donor stewardship, prospect analytics, reporting, compliance, and staff supervision. Oversees Raiser's Edge/NXT and related platforms, financial reconciliations, gift agreements, donor recognition, pipeline insights, and institutional reporting. Partners with Finance, IT, advancement leadership, and school departments while supporting fundraising initiatives, donor activities, and year-end campaigns.

Provides executive administrative support to multiple vice presidents, managing calendars, communications, meetings, travel, expenses, presentations, records, events, and special projects. Coordinates cross-departmental activities, client interactions, business correspondence, and executive visits while maintaining confidential information and supporting operational efficiency. The role is based in the New York office and requires less than 10% travel.

Supports the Fundraising Systems & Operations team through filing, SharePoint organization, supervised database data entry, return-mail and survey processing, data cleanup, and matching gift processing. Requires undergraduate or graduate study, recent graduation eligibility, and exposure to Microsoft 365.

Provides administrative and clerical support to the Information Technology Department, including meeting coordination, helpdesk call handling, support-request logging, supply and hardware inventory management, software licensing renewals, mobile phone contracts, billing, and phone provisioning. The role requires strong Microsoft Office skills, organization, multitasking, communication, and attention to detail.

Provides desktop and end-user IT support for assigned offices and staff. Configures hardware, workstations, printers, and software; troubleshoots hardware, software, and connectivity issues; coordinates hardware refreshes and office setups; maintains support records; communicates issue status; follows IT security, ITIL, and organizational procedures; and contributes to technology and service improvements.

Supports corporate IT operations through help desk troubleshooting, user onboarding and offboarding, hardware and software inventory, system checks, patching, reporting, documentation, audit support, security awareness, and automation research. The intern will contribute to IT migrations and upgrades, research tools and vendors, and complete a capstone project presented to IT leadership. Work is supervised and onsite in Houston during the summer internship.

Provides Windows systems administration and desktop support for NASA GSFC users. Responsibilities include troubleshooting hardware, software, and networking issues; installing and maintaining operating systems, applications, patches, and servers; managing backups, audits, security, and data integrity; documenting procedures; and resolving tickets within SLAs.

Processes supply requests and purchase orders, manages office supplies and vendor relationships, coordinates with Accounts Payable and Finance, performs clerical and document-retention duties, handles phone calls and visitors, submits IT service requests, and supports facility operations in a distribution center.