IT Infrastructure Intern (Summer 2027)

Posted Yesterday
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Houston, TX, USA
In-Office
Internship
Aerospace
The Role
Supports corporate IT operations through help desk troubleshooting, user onboarding and offboarding, hardware and software inventory, system checks, patching, reporting, documentation, audit support, security awareness, and automation research. The intern will contribute to IT migrations and upgrades, research tools and vendors, and complete a capstone project presented to IT leadership. Work is supervised and onsite in Houston during the summer internship.
Summary Generated by Built In

Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth. Beginning with Axiom Station, successor to the International Space Station, the company is pioneering a next-generation orbital settlement that will foster groundbreaking innovation and research in microgravity and drive the global space economy of tomorrow. Today, guided by the vision of leading humanity's expansion off planet, Axiom Space is the principal provider of commercial human spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more information about Axiom Space, visit www.axiomspace.com.


Axiom Space fosters a work environment inclusive of all perspectives. We are the pioneers of commercial space, leading the transformation of low-Earth orbit into a global space marketplace. Our mission-driven team is seeking a bold and dynamic IT Infrastructure Intern who is fueled by high accountability, execution horsepower, and driven to understand our world, science/technology, and life itself, for the benefit of all on Earth and beyond.


POSITION SUMMARY

Since Axiom Space is a very complex work environment, we are looking for a curious, motivated IT Infrastructure Intern to gain hands-on exposure to how a modern IT department supports the business. Reporting to the Manager of Network Architecture, you will support day-to-day operations, contribute to active projects, and take on a defined deliverable of your own. This is a learning role: you will be mentored, your work will be reviewed, and you will build practical skills and learn how IT decisions get made.


The internship will be onsite at Axiom Space in Houston, Texas from June 1 to August 20. Interns are responsible for arranging their own transportation and accommodations.


KEY DUTIES & RESPONSIBILITIES

  • Assists with help desk tickets, including troubleshooting, documentation, and escalation
  • Supports user onboarding and offboarding, including account setup and equipment prep, using standard-user access under supervision
  • Helps maintain hardware and software inventory and license records
  • Assists with routine system checks, patching, and updates on corporate IT systems
  • Supports IT projects such as migrations, rollouts, and upgrades by tracking tasks, taking notes, and following up on action items under the direction of the project lead
  • Builds reports and dashboards on metrics like ticket volume, response times, and license usage
  • Researches tools and vendors and prepares short summaries for IT leadership review; vendor selection and contract decisions remain with IT leadership
  • Identifies repetitive tasks that could be automated using scripting or built-in tools
  • Creates and updates runbooks, how-to guides, and standard operating procedures
  • Helps gather evidence for audits and compliance reviews, under the direction of the CISO's team
  • Supports security awareness efforts, such as phishing simulations and user training materials, under the direction of the CISO's team
  • Owns one project from start to finish (for example, a knowledge base cleanup, an asset audit, or an automation script) and presents results to IT leadership at the end of the internship
  • Perform additional job duties as assigned

WHAT YOU’LL GAIN

  • Direct mentorship from the Manager of Network Architecture and exposure to IT leadership
  • Experience across support, security, infrastructure, and project management
  • Exposure to budgeting, vendor management, and IT strategy
  • A portfolio-ready capstone project and a professional reference

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education & Experience

  • Rising Junior, Senior, or graduate student pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field
  • Cumulative GPA of 3.0 or higher
  • Basic understanding of operating systems (Windows, macOS), networking concepts, and common office software
  • Ability to handle confidential information with discretion
  • Experience with Microsoft 365 and Entra ID/Active Directory preferred
  • Familiarity with a ticketing system (ServiceNow, Jira, Zendesk, or similar) preferred
  • Basic scripting in PowerShell, Python, or Bash preferred
  • Proficiency in Excel/Sheets and exposure to Power BI or similar tools preferred
  • Coursework or certifications such as CompTIA A+, Network+, or Security+ preferred

Core Skills

  • Passion for space and the mission
  • Entrepreneurial, growth mindset
  • High EQ and ability to collaborate within teams and cross-functionally
  • Tech-solutioning in using systems and tools to move smarter and Strong written and verbal communication skills
  • Reliable, organized, and comfortable managing multiple tasks

Core Competencies:

Embody our core values of leadership, innovation, and teamwork. In addition, to perform the job successfully, an individual should demonstrate the following competencies:

  • Accountability
  • Technical Rigor
  • Execution Discipline
  • Pride of Delivery

WORK ENVIRONMENT:

Generally, an office environment, but can involve inside or outside work depending on the task.

 

Requirements 

  • This position may require access to export controlled technical data or technology subject to NASA regulations, International Traffic in Arms Regulations (ITAR), or Export Administration Regulations (EAR). In accordance with U.S. export control laws, final candidates may be required to undergo additional export control screening to determine eligibility for access. Meeting these requirements is a condition of employment.
  • Must qualify as a “U.S. person” under U.S. export control laws (U.S. citizen, lawful permanent resident, or protected individual)
  • Must be able to complete a U.S. government background investigation
  • Must sign Axiom Space’s confidentiality and intellectual property agreements as a condition of the internship
  • Work is performed under supervision using standard-user access only; no privileged access and no access to operational technology (OT) or manufacturing systems
  • Management has the prerogative to select at any level for which the position is advertised

 

Physical Requirements

  • Work may involve sitting or standing for extended periods (90% of the time)
  • May require lifting and carrying up to 25 lbs. (5% of the time)
  • Equipment and Machines
  • Standard office equipment (PC, phone, printer, etc.)

Axiom Space is proud to be an equal opportunity employer.  Axiom Space does not discriminate on the basis of race, regional color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disability, or other applicable legally protected characteristics.

Skills Required

  • Rising junior, senior, or graduate student pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field
  • Cumulative GPA of 3.0 or higher
  • Basic understanding of operating systems, including Windows and macOS
  • Basic understanding of networking concepts and common office software
  • Ability to handle confidential information with discretion
  • Experience with Microsoft 365 and Entra ID or Active Directory
  • Familiarity with a ticketing system such as ServiceNow, Jira, Zendesk, or similar
  • Basic scripting experience in PowerShell, Python, or Bash
  • Proficiency in Excel or Sheets and exposure to Power BI or similar tools
  • Coursework or certifications such as CompTIA A+, Network+, or Security+
  • Must qualify as a U.S. person under U.S. export control laws
  • Must be able to complete a U.S. government background investigation
  • Must sign confidentiality and intellectual property agreements
  • Must work onsite in Houston, Texas from June 1 through August 20

Axiom Space Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axiom Space and has not been reviewed or approved by Axiom Space.

  • Healthcare Strength — Healthcare coverage is described as comprehensive—medical, dental, vision—augmented by HSA/FSA, EAP, telemedicine, and wellness perks. Available benefits snapshots and listings consistently portray strong health offerings.
  • Retirement Support — Retirement benefits include a 401(k) with company matching alongside equity awards. This pillar is highlighted across company materials and third‑party benefits summaries as a stable component of total rewards.
  • Leave & Time Off Breadth — Time off is positioned as a strength, with flexible PTO, paid holidays (including floating days), and paid parental/family/military/disability leave. Vacation and PTO are noted as standout elements within the package.

Axiom Space Insights

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The Company
HQ: Houston, TX
505 Employees
Year Founded: 2016

What We Do

Axiom Space is the builder/owner/operator of the commercial space station that is replacing the International Space Station.

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