Top Operations & Support Jobs

Support customer sites using the Kardex FulfillX platform by troubleshooting, triaging, and resolving support tickets. Coordinate software patches and upgrades, maintain system availability and stability, communicate with customers, and provide feedback to software engineering teams. The role includes supporting third-party integrations, driving continuous improvement, and participating in an on-call rotation that may include evenings, weekends, and holidays.

Supports the Children’s Ministry Director with calendar management, communications, event logistics, volunteer scheduling, ministry databases, curriculum distribution, budget tracking, vendor coordination, and follow-up. Maintains confidentiality while providing warm, professional service to families, volunteers, staff, and ministry partners. The role requires strong organization, written communication, technology proficiency, initiative, flexibility, and accurate meeting documentation in a fast-paced church environment.

Provides clerical and administrative support to the Executive Assistant and Vice President of Finance and Administration. Responsibilities include scheduling meetings, preparing and proofreading materials, taking minutes, maintaining confidential records, coordinating retreats and town halls, tracking deliverables, handling correspondence and mail, greeting stakeholders, and supporting day-to-day office operations.

Supports enterprise strategic initiatives through qualitative and quantitative research, business and competitive analysis, financial modeling, and problem solving. Develops executive-ready presentations, synthesizes complex information into recommendations, presents findings, and supports implementation across business teams. Collaborates with cross-functional stakeholders, manages multiple project workstreams, and adapts to changing business priorities while applying sound judgment and maintaining accurate, timely work.

Assists with daily residential community operations, including bookkeeping, rent collection, accounts receivable, resident ledgers, move-out inspections, security deposit refunds, renewals, revenue management, marketing, online reviews, and leasing support. The role may lead personnel and assume responsibility for community operations when the Community Manager is absent.

Configure and quality-assure claims administration systems for group onboarding and renewals. Support vendor implementations, testing, migrations, data imports and exports, integrations, and troubleshooting of system and data-feed issues. Collaborate with operations, implementation, renewal, development, project management, and external vendors while maintaining security, governance, audit, and HIPAA compliance requirements.

Manage the Parkland office’s daily operations, facilities, vendors, landlord relationships, equipment, supplies, food service, visitors, events, and team culture. Own office budgets, reporting, documentation, and automation initiatives. Coordinate leadership visits and collaborate with international office managers. Maintain high standards through proactive inspections, issue resolution, vendor oversight, and detailed planning. The role is fully onsite and requires strong communication, hospitality judgment, technology comfort, and occasional evening or weekend availability.

Lead end-to-end customer experience programs, workshops, training, awards, communications, and process improvements. Analyze customer journey friction and benchmarking data, manage service charter tracking against NPS and service-level targets, and foster a customer-first culture. The role also provides strategic guidance to direct reports and collaborates with diverse stakeholders to deliver measurable customer experience improvements.

Supervise the International and Key Accounts Customer Service team, managing workload, escalations, order processing, service-level agreements, and performance metrics. Lead coaching, training, performance reviews, reporting, and process improvement initiatives. Coordinate with customers, sales, finance, logistics, supply chain, pricing, and master data teams. Ensure accurate SAP order management, support export-related requirements, and improve customer satisfaction, productivity, order accuracy, and operational efficiency.

Leads Silver City's municipal organization of approximately 157 employees and oversees a $54.6 million budget. Advises the Mayor and Town Council, directs town operations and essential services, and advances infrastructure, financial planning, organizational effectiveness, employee development, economic opportunity, and community initiatives. Builds relationships with elected officials, employees, residents, and community partners while ensuring responsive and effective local government.