Operations Associate

Posted 10 Days Ago
New York City, NY
In-Office
1-7 Annually
Junior
Artificial Intelligence • Fintech • Software • Financial Services
The Role
The Operations Associate will manage migration and implementation for investment firms, improve operational processes, ensure quality control, troubleshoot issues, and support customer onboarding.
Summary Generated by Built In
ABOUT

We're building the AI-native ERP that will define private markets infrastructure. This isn't an AI wrapper slapped onto legacy software - we built a proprietary general ledger accounting system from the ground up, designed specifically for complex investment firms. As the system of record, we've earned the trust to bundle fund administration with tools that were previously fragmented: investor portals, AI-powered portfolio management, KPI collection, and more.

With AI, context is king. And Hanover Park has all the context on our customers.

In under a year, we've scaled to over $10 billion in assets under administration, serving investment firms and LPs that include top-5 banks and major endowments.

Stripe for payments. Ramp for expenses. Hanover Park for investments.

ABOUT THE ROLE

Our #1 objective is for Hanover Park customers to be raving fans. From the moment they sign a contract to the launch of their firm, we want that experience to be filled with magical moments.

You will be in charge of owning migration and implementation for the most complex investment firms from their legacy disconnected systems to Hanover Park's system of record.

WHAT YOU'LL DO

  • Build and continuously improve core operational processes

  • Collaborate with fund accountants and world-class engineers to ensure operational precision and exceptional service delivery

  • Execute detailed quality control and reconciliation with historical customer financial reporting periods

  • Troubleshoot issues, identify patterns, and provide data-driven recommendations for operational improvements

  • Participate in customer onboarding and account management, ensuring best-in-class service

What We’re Looking For
  • 1-7 years of experience in fund accounting, fund administration, or investment operations, ideally supporting private equity, venture capital, private credit, or other alternative investment vehicles

  • Deep understanding of fund structures, capital calls & distributions, NAV calculations, and financial reporting across periods

  • CPA preferred but not required - candidates with strong practical fund accounting experience are equally valued

  • Proven ability to thrive in fast-paced, ambiguous, high-growth environments with minimal process and high ownership

  • Strong analytical skills with exceptional attention to detail, especially around reconciliations and historical data accuracy

Top Skills

Excel
Financial Reporting Software
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, New York
31 Employees
Year Founded: 2024

What We Do

Hanover Park vertically integrates fund administration, AI portfolio management, KPI collection and LP experience for finance and investment teams.

Today, we have $10 billion in assets under administration.

Similar Jobs

Marble Health Logo Marble Health

Operations Associate

Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
Hybrid
New York, NY, USA
20 Employees
60K-90K Annually

Marble Health Logo Marble Health

Operations Associate

Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
Hybrid
New York, NY, USA
20 Employees
60K-90K Annually

Spot & Tango Logo Spot & Tango

Operations Associate

eCommerce • Food • Pet • Manufacturing
Hybrid
New York, NY, USA
150 Employees

Findigs, Inc. Logo Findigs, Inc.

Operations Associate

Fintech • Real Estate • Software • PropTech
Easy Apply
Hybrid
New York, NY, USA
65 Employees
105K-120K Annually

Similar Companies Hiring

Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Idler Thumbnail
Artificial Intelligence
San Francisco, California
6 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account