Top Operations & Support Jobs

Provide technical support for employees, executives, and clients across desktop systems, hardware, software, accounts, networks, VOIP, conference rooms, and remote environments. Manage onboarding and offboarding, inventory, ticketing, vendor coordination, endpoint security, identity systems, and technology testing. Document solutions, create user guides, support IT initiatives, and coordinate with DevOps and information security teams.

Provides empathetic, bilingual member service for past-due consumer, commercial, and real estate loans. Contacts members through phone and digital channels, validates identities and loan responsibility, researches contact information, negotiates payment solutions, documents collection activities, and completes delinquency-resolution tasks. Uses collections, billing, payment, and member-management systems while complying with debt-collection laws, financial regulations, and company procedures. This is a fully remote, part-time role available to residents of select states.

Provides first-level technical support for employees, troubleshooting hardware, software, accounts, networks, printers, phones, and connectivity issues. Installs and configures equipment, supports onboarding, manages tickets, maintains technology inventory and compliance, documents solutions, and escalates complex issues. Requires strong customer service, communication, troubleshooting, and organizational skills, along with Windows, macOS, networking, and access-management experience. This is a full-time, in-office Austin role with occasional after-hours or on-call support.

Provides on-site technology support for field clinicians delivering in-home healthcare. Responsibilities include configuring and shipping device kits, onboarding and offboarding users, Tier 2 troubleshooting, device monitoring, inventory management, repairs, training, documentation, and enforcing security and HIPAA protocols. The role supports mobile devices, diagnostic equipment, connectivity, and device management systems while maintaining clinician readiness and technology uptime across two Atlanta locations.

Own and optimize revenue operations systems, workflows, lead routing, forecasting, territories, segmentation, and GTM data governance. Build dashboards and analytics for pipeline, conversion, productivity, bookings, and forecast accuracy. Partner with Sales and other GTM teams on planning, deal support, pricing workflows, and strategic programs. Evaluate tools, improve system health, and collaborate with Data and Analytics on AI-enabled efficiency solutions.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Provides first-line support and administration for Finance applications including SAP Concur, Medius, and Sage Fixed Assets. Maintains users, permissions, workflows, configuration, records, and documentation; troubleshoots access and routing issues; manages ServiceNow tickets; performs testing; and identifies process, workflow, training, and documentation improvements.

Provides part-time, on-site IT and desktop support for employees in a trading environment. Responsibilities include troubleshooting hardware, software, Microsoft Office, phones, printers, and enterprise AI tools; configuring workstations and applications; managing user accounts; and maintaining IT inventory. The intern will receive mentorship while applying classroom knowledge and learning help desk, hardware, networking, and AI-assisted troubleshooting skills.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.