Top Operations & Support Jobs

The Program Operations Manager will oversee CRM systems, manage operational processes for programs, and ensure smooth integrations and automations to support community engagement and partner operations.

Provide front-line IT support for Windows, macOS, Android, and iOS endpoints; triage and resolve tickets via email/chat/ticket portal within SLAs; provision devices with Intune Autopilot and MDM; manage Entra ID and Microsoft 365 user lifecycle; troubleshoot networking, VPN, and security access issues; maintain asset inventory, SOPs, and knowledge-base; escalate security incidents and support IT projects.

The SVP Revenue Operations at Uniphore will drive GTM strategy, revenue planning, systems management, and team leadership to support high-growth B2B operations.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As the Executive Assistant, you will manage complex scheduling, travel logistics, and support for the Co-CEO and leadership team, ensuring operational efficiency and effective communication across diverse teams and time zones.

Serve as primary customer contact handling support tickets end-to-end, coordinate returns/exchanges/warranties, collaborate with repair and warehouse teams, perform inventory audits and cycle counts, prepare reports, and provide feedback to improve operations and reduce refunds.

Provide frontline IT support and local hub coverage, manage Jira Service Management queue and SLAs, administer Okta and Google Workspace, run onboarding/offboarding, build workflow automations, maintain documentation, support macOS devices, and participate in IT projects and occasional onsite travel.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Lead IT Service Management and End-User Computing operations, manage ITSM/Service Desk team and managed services partners, own Microsoft 365, Entra ID, Intune, Jamf, ServiceNow, Jira, and Amazon Connect platforms, drive automation and AI-assisted service delivery, oversee vendor/licensing/telephony, and improve operational efficiency and employee technology experience.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.