Top Operations & Support Jobs

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Part-time Madison office clerk responsible for daily kitchen upkeep, coffee and snack inventory, cleaning, catering preparation, office order tracking, storage organization, and event support. The role requires strong organization, dependability, time management, flexibility, communication, and attention to detail. This is an in-office position requiring candidates to be located in Madison, Wisconsin, working approximately 10–12 hours weekly from Monday through Thursday.

Supports managed account operations across multiple clients, including account administration, reconciliations, corporate actions, security master processes, performance reporting, onboarding, system testing, and exception resolution. The role requires daily transaction processing, accurate documentation, client communication, coordination with operations and technology teams, and participation in workflow improvements and platform enhancements.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Owns end-to-end member experiences across partner programs, improving journeys, operational efficiency, partner performance, and business outcomes. Responsibilities include analyzing processes and metrics, identifying friction, coordinating cross-functional initiatives, managing operational readiness, establishing governance and service standards, leading issue resolution, developing dashboards, and serving as the liaison between internal teams and external partners. The role also supports business cases, program evaluations, compliance, and strategic partnership growth initiatives.

Contacts customers about unpaid balances, negotiates payment arrangements, resolves account barriers, documents interactions, and maintains compliance with FDCPA, CFPB, and company policies. The role involves high-volume dialer work, account review, problem-solving, escalation, and professional customer communication in a performance-driven hybrid environment.

Lead the company’s macOS environment as an onsite individual contributor. Manage the full Apple device lifecycle, Jamf administration, endpoint security, employee support, identity and access workflows, and office connectivity. Build secure automations using Python, shell scripting, APIs, webhooks, and AI tools. Administer Slack and integrations with Rippling, Google Workspace, and Jamf while improving onboarding, offboarding, compliance, documentation, and incident-response processes.

Supports the Chief Marketing Officer by managing a complex global calendar, coordinating meetings, executive travel, events, offsites, materials, expenses, and follow-up. Partners with the CMO’s Chief of Staff, Marketing Leadership Team, executive assistants, and internal and external stakeholders. The role requires discretion, exceptional organization, proactive judgment, strong communication, and expert proficiency with Microsoft productivity tools.

Manage institutional client onboarding, account openings, periodic refreshes, maintenance, and offboarding. Partner with sales, trading, clearing, investment banking, securities finance, client service, legal, and compliance teams. Ensure adherence to CFTC, FINRA, SEC, AML, KYC, BSA, USA PATRIOT Act, and FinCEN requirements while building strong client and internal relationships and improving prime brokerage onboarding processes.

Provide technical support for employees, executives, and clients across desktop systems, hardware, software, accounts, networks, VOIP, conference rooms, and remote environments. Manage onboarding and offboarding, inventory, ticketing, vendor coordination, endpoint security, identity systems, and technology testing. Document solutions, create user guides, support IT initiatives, and coordinate with DevOps and information security teams.