Systems Support Analyst Intern

Posted 2 Days Ago
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Chicago, IL, USA
Hybrid
30-35 Hourly
Internship
Fintech • Financial Services
WE EMPOWER THE PURSUIT OF MARKET OPPORTUNITY
The Role
Provides part-time, on-site IT and desktop support for employees in a trading environment. Responsibilities include troubleshooting hardware, software, Microsoft Office, phones, printers, and enterprise AI tools; configuring workstations and applications; managing user accounts; and maintaining IT inventory. The intern will receive mentorship while applying classroom knowledge and learning help desk, hardware, networking, and AI-assisted troubleshooting skills.
Summary Generated by Built In

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of personal and professional excellence. Our nimble organizational structure and entrepreneurial spirit attract top-tier talent with a passion for innovation, laying the foundation and driving our consistent success in the industry.


Intern With Geneva Trading Geneva Trading is looking for students to join our systems support team for a systems support analyst apprenticeship next year. Our systems support analyst apprenticeship is a 15-week part-time on-site role that gives you hands-on experience working desktop and general IT support in the trading industry. Our systems support interns are expected to learn on the job by asking questions, applying classroom knowledge and real world experience, all whilst learning from experienced IT professionals. You’ll receive mentorship by industry pros and will receive additional support from the Human Resources team to enhance your experience. This is a temporary part-time opportunity; start date and hours are flexible based on your academic schedule. 

As a Systems Support Analyst You Will: 

  • Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, Excel), Phone/Voicemail, Printers, etc. 
  • Leverage AI-driven productivity tools and assistants (e.g., ChatGPT, Microsoft Copilot) to accelerate troubleshooting, research solutions, and improve help desk efficiency. 
  • Assist in supporting and troubleshooting enterprise AI applications and features utilized by internal staff. 
  • Set up, configure, and install new workstations, monitors, etc. 
  • Install and configure applications as requested. 
  • Set up/remove user accounts as required. 
  • Track and update IT inventory. 
  • Perform miscellaneous related duties as assigned. 

Required Qualifications: 

  • Currently enrolled in an associate’s or bachelor’s degree program in Information Technology or similar field of study. 
  • Experience troubleshooting, basic networking concepts, and Windows OS. 
  • A foundational understanding of Generative AI concepts and an eagerness to learn how AI is transforming modern IT operations. 
  • Excellent customer service and general hardware knowledge. 
  • Physical demands include the ability to lift up to 50 pounds. 

Preferred Qualifications: 

  • Experience with application support and hardware builds highly preferred. 
  • Prior experience using AI tools to assist with basic scripting (e.g., PowerShell) or task automation preferred. 
  • Strong project management experience preferred. 
  • Prior work experience in Help Desk, Desktop Support, IT Support, or End User Support preferred. 

Compensation:

Hourly Range: $30-35/hr

The final hourly rate will be dependent on the successful candidate's skills, experience, education, and qualifications. 

 Application expected to close: 11/23/2026 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Skills Required

  • Currently enrolled in an associate's or bachelor's degree program in Information Technology or a similar field
  • Experience troubleshooting
  • Basic networking concepts
  • Windows operating system knowledge
  • Foundational understanding of generative AI concepts
  • Excellent customer service skills
  • General hardware knowledge
  • Ability to lift up to 50 pounds
  • Experience with application support
  • Experience with hardware builds
  • Experience using AI tools for basic scripting or task automation, such as PowerShell
  • Strong project management experience
  • Prior experience in Help Desk, Desktop Support, IT Support, or End User Support

Geneva Trading Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as premium medical, dental, and vision with wellness incentives, plus employer‑paid life insurance and short/long‑term disability. An Employee Assistance Program and mental‑health support are also highlighted.
  • Leave & Time Off Breadth Time off is highlighted as generous PTO alongside paid holidays and sick days. Paid maternity and broader parental leave are also explicitly called out.
  • Retirement Support Retirement benefits include a 401(k) with company matching. Access to financial advisors is noted as part of broader financial well‑being support.

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The Company
Chicago, IL
200 Employees
Year Founded: 1999

What We Do

Geneva Trading LLC is a leading proprietary trading firm with a history of consistent success in the listed derivatives markets. Over the past 20 years, we’ve grown significant capital, developed proven technology, and maintained an appetite for diversified trading strategies. We foster innovation and look for people who can solve complex problems that drive immediate results. We've built a culture of collaboration and personal excellence in everything we do, which allows us to push the bounds of what's possible.

Why Work With Us

At Geneva, our employees are not just a commodity, and we wouldn’t trade them for the world. We look for people who can solve complex problems and take disciplined risks. Apply now to become part of our world-class trading and technology team.

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Geneva Trading Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
Chicago Office
Dublin Office
London Office
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