Top Operations & Support Jobs

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Leads end-to-end Revenue Operations across Sales, Marketing, and Customer functions. Owns forecasting, pipeline management, territory and capacity planning, performance management, operating cadences, technology architecture, and commercial decision support. The role partners with senior leaders to redesign workflows using AI and automation, improve operational leverage, and build a scalable operating system for a complex, multi-product, multi-market B2B business.

The Director of Revenue Operations will lead revenue planning, forecasting, pipeline management, CRM architecture, GTM systems, reporting, and cross-functional processes. The role oversees a three-person Revenue Operations, Enablement, and GTM Engineering team, supports Sales, Marketing, Customer Success, and Account Management, and builds scalable systems for qualification, routing, renewals, retention, expansion, and growth. This is an in-person leadership role based in SoHo, New York City.

Leads a global Technical Support team serving Adyen merchants. Responsibilities include coaching and developing support engineers, handling technical escalations, establishing processes, defining objectives and key results, tracking performance, aligning global support practices, and presenting outcomes to senior leadership. The role collaborates with Operations, Engineering, Product, Account Management, and Sales while providing high-quality support for Adyen’s platform and APIs.

Provides functional and technical support for global HR, Finance, and enterprise applications. Responsibilities include troubleshooting issues, monitoring integrations, supporting configurations and implementations, maintaining documentation, assisting with upgrades and releases, and improving system functionality and user experience. The role collaborates with stakeholders, vendors, and technical teams while supporting users across regions and time zones. Fluency in Brazilian Portuguese and English is required.

Supports software and application implementation, service optimization, infrastructure service delivery, and continuous improvement. Manages vendors, governance, requisitions, purchasing workflows, and stakeholder communications. Collaborates with project teams to configure software components, provide design documentation, enforce security and configuration standards, mitigate risks, and optimize technology investments. The role also advises on issue resolution and leads or supports complex global IT projects and outsourced infrastructure services.

Paid, onsite summer internship at the Federal Reserve Bank of Chicago for students from non-business majors. Interns work 40 hours weekly for 10–12 weeks on project-based assignments, professional development, and department initiatives. Responsibilities involve collaboration, communication, presentations, data interpretation, insight development, and supporting organizational decision-making.

Administers and troubleshoots network infrastructure, servers, firewalls, virtualization, backups, Windows environments, Microsoft 365, and end-user systems. Provides Tier 2/3 technical support, equipment deployment, database and GIS support, telecommunications maintenance, user training, and technology project assistance. Supports mission-critical firefighter and emergency-response systems, maintains security and availability, coordinates with vendors, and performs scheduled and after-hours maintenance when required.

Leads the team responsible for post-launch health, maintenance, quality, and performance of customer operations automations, including Sierra. Owns operational readiness, monitoring, testing, issue resolution, change management, and retirement. Establishes AI evaluation and human-review systems, analyzes performance data, prioritizes improvements, and coordinates with continuous improvement and AI operations teams to deliver reliable, measurable customer and business outcomes.

Supports trading desks across the trade lifecycle, including trade booking, reconciliation, P&L analysis, exception resolution, risk management, and operational reporting. Partners with trading, technology, compliance, and operations teams to automate workflows, test and deploy new functionality, improve controls, and resolve complex trading issues. The role also analyzes trading activity and operational metrics and leads projects involving process design, risk management, and technology initiatives.