Top Operations & Support Jobs

Lead design, build, and support of Salesforce for RevOps: implement declarative solutions, manage data quality, administer security and users, integrate GTM tools, build reports/dashboards, troubleshoot issues, document systems, and evaluate/implement AI capabilities to support sales and customer success teams.

Support Continuous Improvement projects by analyzing business goals, mapping processes, gathering and analyzing data, updating documentation, estimating costs/benefits, resolving operational issues, and helping launch new initiatives across business units.

Provide front-line technical support via phone, email, and live chat; triage and manage tickets, resolve product and account issues, escalate complex cases, maintain product knowledge, and collaborate with team members to ensure excellent customer experiences during the 3:00pm–11:00pm CST shift.

Provide after-hours and weekend travel support: monitor channels, handle flight/hotel/transport disruptions, rebook travel per SOPs, escalate high-impact issues, document actions, and hand off unresolved items to weekday Logistics.

Manage and develop a team of Lead Development Analysts while owning operational reporting, dashboards, forecasts, and performance analysis for License Management and License Audit. Ensure lead quality and sales-readiness, identify bottlenecks, maintain consistent metric definitions, and provide leadership with recurring reports, trends, and insights to drive capacity and process improvements.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

As an Operations Manager, you will lead multiple territories, managing growth and profitability, building relationships with dental offices, and launching new markets.

The Revenue Operations Manager will be responsible for driving performance, ensuring pipeline integrity, and providing commercial intelligence to improve US operations by utilizing AI and direct collaboration with sales teams.

The role focuses on business operations and strategy, aiming to unlock customer value through effective account expansion, contract management, and strategic communication with stakeholders.

As a Special Projects Operator, you'll manage multi-million-dollar projects, orchestrate a network of contributors, and optimize operational workflows while ensuring exceptional execution and quality standards.