Top Operations & Support Jobs

Leads business operations and account performance for enterprise occupier accounts. Responsibilities include governance, financial forecasting, profitability analysis, KPI management, Power BI and Excel reporting, continuous improvement, supplier diversity programs, compliance controls, revenue assurance, and executive communication. The role partners with finance, procurement, transaction management, project management, and client stakeholders to improve operational performance, financial discipline, service delivery, and account growth.

Provides remote or distribution-center customer service through phone, chat, or text. Handles high-volume inquiries, analyzes and resolves customer issues, coordinates order-related concerns with production and distribution teams, and supports product returns or repairs. The role requires basic knowledge of procedures and tools, operates under moderate supervision, and independently resolves routine issues while following standard processes.

Serves as the first point of contact for visitors and callers, manages front desk operations, handles visitor access, schedules rooms and appointments, and provides administrative support. Responsibilities include answering inquiries, coordinating meetings, managing mail and office supplies, data entry, document preparation, and record keeping. Requires professional communication, organization, customer service, and proficiency with Microsoft Office tools.

Administer AP and IB examinations by monitoring test takers, reading instructions, enforcing testing protocols, troubleshooting test or technology issues, and supporting exam coordinators. The role requires clear communication, attention to detail, procedural compliance, mobility throughout testing rooms and campus, material handling, and availability for scheduled exam blocks and training.

Provides part-time administrative, financial, supplier, contract, sponsorship, and compliance support for External Communications and related departments. Responsibilities include processing payments, tracking budgets and invoices, managing supplier documentation and deliverables, coordinating with Finance and Procurement, supporting sponsorship governance, arranging travel and events, organizing records, and preparing financial and operational reports for leadership.

Supervises entry and processing staff, including hiring, training, performance management, scheduling, and coaching. Monitors workflow, production, quality, reports, and operational data to ensure contractual and organizational goals. Develops procedures, recommends process improvements, handles escalations and administrative issues, responds to customer inquiries, and collaborates across departments on new programs, contracts, and efficiency initiatives.

Owns revenue operations processes covering reporting, analytics, data governance, sales incentive compensation, and process improvement. Builds dashboards and analytical models, maintains metric definitions and controls, administers quota and commission calculations, resolves discrepancies, and presents recommendations to senior stakeholders. Partners cross-functionally with Sales, Marketing, Finance, HR, Product, and Analytics while leading systems, reporting, automation, and adoption projects.

Supports efficient school office operations by managing the principal’s schedule, correspondence, records, purchase orders, documents, phone reception, meetings, and substitute teacher assignments. Maintains filing systems, handles confidential information, communicates with staff and stakeholders, processes data, and completes administrative projects while following school policies and applicable laws.

Leads large-scale fintech BPO operations, overseeing campaign performance, client relationships, staffing, capacity planning, process optimization, compliance, and frontline leadership. Develops KPIs, mentors Operations Managers, drives service delivery and business growth, manages executive client communication, and collaborates across departments. The role requires senior BPO leadership experience, fintech or digital banking expertise, strong Google Suite proficiency, exceptional communication skills, resilience, and on-site work in New Braunfels with travel as needed.

Leads all IT services for a manufacturing plant, serving as the primary technology partner to plant leadership. Oversees IT/OT environments, cybersecurity, service performance, continuity, vendors, budgets, projects, and local IT staff. Drives adoption of AI, automation, low-code platforms, analytics, and enterprise digital initiatives while ensuring governance, compliance, risk remediation, and alignment with regional and global IT strategies.