Operations Manager Jobs in Cambridge, MA

Leads cross-functional manufacturing programs from process changes and equipment qualification through production scaling. Coordinates engineering, manufacturing, supply chain, factory, test, quality, and contract manufacturer teams. Manages schedules, milestones, risks, contingencies, pilot builds, validation runs, and issue resolution while improving quality, yield, throughput, test performance, and material flow. Communicates program status to technical and executive stakeholders and supports scalable program-management processes. Requires international travel up to 25% and work from the Boston headquarters.

Leads global physical security and GSOC operations, including 24/7 monitoring, incident response, intelligence coordination, travel security, event security, executive protection support, and operational improvement. Develops security roadmaps, SOPs, KPIs, escalation protocols, and response processes; manages and coaches GSOC personnel; coordinates with internal stakeholders, vendors, landlords, venues, and law enforcement; and oversees access control, CCTV, risk assessments, budgets, and security program compliance.

Manage the Clinical Study Operations team and oversee end-to-end execution of device-based clinical trials, including feasibility, site start-up, enrollment, monitoring, data quality, and close-out. Lead hiring, coaching, performance management, risk escalation, sponsor and CRO relationships, SOP and QMS improvements, KPIs, tooling initiatives, and cross-functional collaboration with Product, Engineering, Data Science, and BD.

Manages media campaign operations and data partnership implementations from signed agreements through launch, delivery, tracking, and reporting. Coordinates audience onboarding across identity, programmatic, and data platforms; oversees taxonomy, segment setup, refresh schedules, match-rate analysis, and troubleshooting. Builds scalable workflows, documentation, dashboards, service levels, and quality controls while leading cross-functional initiatives with Sales, Product, Data, Engineering, Legal, Privacy, and Finance.

Manages administrative, financial, human resources, regulatory, facilities, quality, and growth operations for a cardiology practice. Supervises non-clinical staff, oversees patient access, registration, billing, coding, inventory, budgets, vendor relationships, compliance, reporting, and continuous improvement. Collaborates with physicians, clinical leaders, hospital departments, and vendors to improve service delivery, revenue capture, patient satisfaction, and operational efficiency.

Leads strategic planning, operational improvement, market research, financial analysis, business development, and high-impact cross-functional projects. Partners with senior leadership to execute growth initiatives, improve efficiency, and monitor performance. Drives AI-first workflow transformation by identifying use cases, building scalable automations, coaching teams, and establishing governance and quality standards.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Supports business operations across industry and practice groups at a global law firm. Responsibilities include coordinating strategic and operational initiatives, managing meetings and information, tracking budgets and expenses, improving business processes, overseeing compliance reminders and time policies, and facilitating cross-functional projects. The role requires strong organization, communication, technology skills, judgment, confidentiality, project management, and adaptability across multiple stakeholder groups.

Leads revenue operations supporting sales leadership through forecasting, pipeline analysis, territory and quota planning, CRM improvements, sales process standardization, reporting, and GTM optimization. Partners cross-functionally with Sales and Marketing to improve productivity, forecast accuracy, and new business, upsell, and cross-sell performance. Builds financial and revenue models, dashboards, and actionable recommendations for senior stakeholders.

Manages global investment operations for credit businesses, overseeing reconciliations, loan servicing, corporate actions, CLO trustee relationships, waterfall calculations, deal onboarding, and operational risk remediation. Leads internal and external teams, resolves data and reconciliation breaks, improves workflows and controls, supports CLO launches, reports operational metrics, and develops staff. Partners with investor relations, finance, fund management, trustees, administrators, custodians, agent banks, and trading counterparties.

Manages inbound lead operations and integrated B2B demand-generation programs, driving qualified pipeline, lead progression, campaign execution, CRM data integrity, and conversion improvement. Coordinates digital, content, events, nurture, and account-based initiatives while tracking performance and applying testing to improve outcomes. Partners with sales, marketing, leaders, and solution teams to ensure timely engagement, disciplined execution, and effective pipeline visibility.

Design and improve software development processes, workflows, tools, and operating mechanisms across Sonos. Build AI-enabled engineering workflows, automate operational work, develop productivity and quality metrics, improve planning and capacity systems, and identify and resolve organizational bottlenecks. Partner with engineering teams and technical leaders to implement scalable improvements, measure outcomes, and communicate findings across technical and non-technical audiences.

Leads client proposals and commercial analytics projects for life sciences companies, ensuring quality, timelines, budgets, and client satisfaction. Develops reports, analytical tools, and data processes using SAS, Python, and VBA; communicates insights; manages project finances and risks; identifies growth opportunities; and mentors diverse teams. Supports recruiting, training, employee engagement, and organizational initiatives.

Manages accounting operations, staff, controls, financial reporting, audits, tax documentation, financial statements, accounting procedures, and compliance with university policies, accounting standards, legal requirements, and disclosure rules. Identifies operational challenges and implements process improvements while supporting accurate and timely reporting across the school or unit.

Leads talent acquisition operations, recruiting technology, analytics, vendor management, employer brand, career site performance, and candidate experience. Owns Greenhouse administration, integrations, reporting, process optimization, change management, and TA technology adoption. Oversees global employer brand and career site content while partnering with HR, Marketing, Communications, vendors, and business leaders. Manages and develops a TA operations and candidate experience team, ensuring scalable workflows, structured interviewing, compliance, and high-quality recruiting outcomes.

Own HubSpot administration, workflow automation, data hygiene, reporting, and integrations across the marketing technology stack. Build and troubleshoot API connections with Salesforce, intent, attribution, and enrichment platforms. Help the marketing team adopt Claude and other AI tools, automate manual processes, document configurations, and support campaign execution. Provide dashboards, ad hoc reporting, and technical problem-solving while maintaining reliable, accurate marketing systems.

Leads CMC program operations, project planning, risk management, regulatory commitment tracking, dashboards, and executive reporting. Partners cross-functionally across Regulatory, Manufacturing, Quality, Supply Chain, and Process Development teams. Designs and deploys AI-enabled automation, reporting, and risk-flagging tools to improve operational visibility and decision-making. Establishes scalable CMC processes, facilitates meetings, drives follow-through, and supports process improvement and digital transformation across biopharmaceutical programs.

Owns marketing operations infrastructure across Braze, AirOps, Payload CMS, SEO/AEO/GEO, content governance, asset management, reporting, and cross-functional workflows. The role administers marketing platforms, maintains data and content quality, monitors website performance, manages editorial calendars, improves publishing processes, and identifies AI automation opportunities. It partners with marketing, sales, product, and customer success while providing operational insights and recommendations to leadership.

Leads revenue operations across sales, account management, and marketing. Manages a three-person team, owns forecasting, pipeline management, capacity planning, commissions, contract processes, GTM systems, reporting, AI adoption, and process automation. Partners cross-functionally with Sales, Marketing, Product, Engineering, and Data to improve revenue performance, data quality, funnel operations, and efficiency.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Own collections, accounts receivable, accounts payable, purchasing, revenue recognition, sales tax, finance systems, and accounting process improvements. Manage AR performance and cash conversion, oversee Ramp and NetSuite integrations, support month-end close and audits, and build scalable, controlled workflows using automation and AI tools. Partner with Sales, Customer Success, vendors, customers, and external auditors while supporting revenue operations in a growing hardware and software company.

Owns day-to-day business operations across inventory, logistics, fulfillment, vendor management, reporting, and customer-facing systems. Coordinates production deliveries, warehouse activities, returns, replenishment, showroom and event inventory, and vendor performance. Builds SOPs, maintains technology platforms, analyzes sales and inventory KPIs, supports forecasting and board reporting, and partners closely with the CEO and CFO on operational execution and continuous improvement.

Lead CS&R business operations: manage vendor relationships, run performance scorecards and metrics reporting, craft executive presentations and dashboards, coordinate meetings and budgets, support tools and onboarding, and independently deliver special projects to improve productivity and team engagement.

Leads graduate student appointments and funding operations for Harvard FAS and GSAS. Manages a Science Division appointments team, oversees compliant Teaching Fellow and Research Assistant processing, coordinates with academic and administrative offices, maintains appointment records, ensures quality control, resolves complex issues, improves procedures, and oversees more than $80 million in disbursements for over 1,000 graduate students.

Manages core operational processes for Veeva’s global Business Consulting practice. Responsibilities include improving workflows, maintaining process discipline, tracking operational metrics, generating data-driven insights, ensuring reporting accuracy, strengthening cross-functional relationships, and resolving process gaps. The role supports globally distributed teams, adapts to changing priorities, and drives efficiency through process automation and continuous improvement.