Operations Manager Jobs in Cambridge, MA

Leads daily operations for a community resource center serving individuals facing chronic health conditions, homelessness, substance use, and food insecurity. Supervises staff, manages schedules, purchasing, supplies, facilities, compliance, data integrity, outreach, member engagement, conflict resolution, referrals, events, and service partnerships. Maintains a safe, welcoming, trauma-informed environment and coordinates programs, workshops, meals, and peer support activities.

Leads HR operations, HRIS administration, compliance, employee lifecycle processes, workforce reporting, benefits, vendor management, and annual HR programs. Partners with Payroll, Finance, Talent Acquisition, and cross-functional stakeholders to improve policies, workflows, automation, and employee services while maintaining accurate and confidential employee records.

Manages creative workflows, resource capacity, production logistics, vendors, asset delivery, and process improvement for corporate marketing projects across design, video, photography, print, and digital channels. Coordinates internal teams and external partners, maintains schedules and asset organization, mitigates production risks, and ensures deliverables meet quality and timeline expectations.

Leads privacy program operations within Regeneron's Law Department and Privacy Office. Responsibilities include managing Privacy Impact Assessments, Records of Processing Activities, data subject access requests, privacy initiatives, notices, tracking technologies, metrics, policies, training, Privacy Steward engagement, and vendor relationships. The role coordinates cross-functional privacy governance, improves operational processes, and uses technology and AI to automate and increase efficiency across business units and regulatory frameworks.

Serve as primary escalation and coordinator for key client relationships; oversee preparation and review of financial statements for accuracy and regulatory compliance; collaborate with stakeholders to resolve accounting issues; and drive process improvements and efficiency within the accounting function.

Supports global rare diseases franchise operations through project coordination, meeting management, internal communications, stakeholder collaboration, onboarding, employee engagement, calendar and distribution-list management, mailbox administration, SharePoint and Teams administration, and routine data-sharing processes. The role also coordinates town halls, Product Review Board submissions, graphic design support, and cross-functional initiatives while partnering with Corporate Communications.

Lead growth operations and sales for a small remote startup: manage the sales pipeline end-to-end, develop new business and partnerships, maintain CRM and revenue forecasts, coordinate cross-functional execution, build processes and automations, improve onboarding and account management, and prioritize opportunities for revenue growth.

The Operations Manager is responsible for coordinating and overseeing operations, improving processes, ensuring compliance, and mentoring staff to enhance customer service and profitability.

Own Salesforce data quality, reporting, commission and territory workflows, and help build a scalable deal desk and intake process. Partner across Sales, Finance, Marketing Ops, and GTM Engineering to automate workflows, maintain pipelines, and improve processes to reduce manual work and support reliable sales reporting and quota tracking.

Lead cross-functional operations planning and execution for hardware programs from development through delivery. Manage cost, schedule, technical performance, risks, resources, and customer relationships. Drive manufacturing readiness, quality assurance, contract deliverables, and proposal/capture activities while aligning teams across engineering, supply chain, and operations.

Run end-to-end Boston office operations: facilities, vendor and lease management, budget and contracts, employee experience (onboarding, events), safety/compliance, and cross-functional coordination to support a growing sales and GTM organization.

Lead day-to-day AWS and Kubernetes platform operations, ensuring reliability, governance, incident response, and SLA-driven support. Manage a ticket-based, high-volume operations team, enforce AWS guardrails and IAM policies, perform cluster administration and observability, and coach engineers while handling escalations and on-call incidents.

Own cross-functional Revenue Operations initiatives supporting Partner Success and broader go-to-market teams. Design scalable lifecycle, onboarding, sales, forecasting, and data governance solutions; build executive dashboards; improve revenue systems, processes, and data integrity; implement AI-driven automation; and advise stakeholders using operational insights. The role requires Salesforce expertise, advanced analytics, project leadership, strong communication, and experience translating ambiguous business needs into scalable solutions.

Lead and manage multiple client service/support teams to resolve complex client transaction issues, set team policies and procedures, drive strategic initiatives to improve client experience, maintain business leader relationships, and provide insights to support revenue growth.

Lead client operations and reporting for Integrated Middle Office Solutions. Manage a team, improve client service delivery, streamline processes, ensure accurate reporting, monitor performance metrics, serve as primary client contact, and maintain regulatory compliance and risk controls.

Lead and manage client operations and reporting teams for Integrated Middle Office Solutions. Improve service delivery, streamline processes, ensure accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk controls.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

The Strategic Operations Manager supports operational excellence across Preclinical Sciences by coordinating cross-functional initiatives, vendor and contract workflows, change management, process improvement, business continuity, records management, and departmental planning. The role tracks deliverables, timelines, dependencies, risks, and action items; develops procedures, dashboards, and guidance; facilitates meetings; and communicates progress and recommendations to leadership. It partners with Procurement, Legal, Contracting, Lab Operations, CROs, and Records Management in a regulated biotechnology environment.

Oversee AP and AR operations, manage an eight-person team, optimize order-to-cash and procure-to-pay processes, improve cash flow and cost efficiency, ensure financial compliance, and deliver reporting and insights to leadership. Partner with finance, procurement, and business solutions teams to automate workflows, strengthen controls, support audits, and enhance financial systems and operational performance.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Manage inbound lead intake, qualification, prioritization, assignment, and pipeline progression. Execute integrated B2B demand generation campaigns across digital, content, events, nurture, and account-based tactics. Coordinate stakeholders, maintain CRM data integrity and process governance, monitor lead-management SLAs, and report on pipeline creation, progression, and conversion. Use performance insights and test-and-learn methods to improve campaign effectiveness, execution quality, and demand-to-revenue conversion.

Leads and coaches a software engineering team, supports career development, participates in hiring, removes delivery roadblocks, and shapes technical direction. The manager ensures reliable, high-performing systems while driving daily adoption of agentic AI tools and collaborating with Product and Business Technology stakeholders. The role requires a strong full-stack engineering background, architectural expertise, experience delivering quality software, and demonstrated success leading AI adoption.

Own document control within the Quality Management System, serve as eDMS system administrator, ensure compliance with GxP/regulatory requirements, provide quality oversight for regulated activities, and track metrics for continuous improvement.

Manage document control lifecycle and serve as system administrator for the electronic Document Management System (eDMS). Ensure QMS integrity and compliance across product lines, provide quality oversight for regulated activities, interpret regulations (21 CFR Part 11, ICH Q10), drive process improvements, and develop metrics to track system effectiveness.

The role involves managing the DevOps team, optimizing cloud infrastructure, and leading automation using CI/CD and IaC, leveraging tools like Terraform and Azure DevOps.