Operations Manager Jobs in Tempe, AZ

Plans and executes operational activities, establishes priorities and performance measures, manages operating cadences, prepares executive reporting, coordinates stakeholders, maintains action logs and controls, and improves processes. The role also supports communications with borrowers, insurance partners, and risk teams while handling urgent requests and identifying opportunities for AI and automation.

Leads multi-campus student delivery operations involving mail, packages, freight, receiving, distribution, inventory, and fulfillment. Manages supervisors and staff, workforce planning, service standards, budgets, vendors, compliance, operational technologies, performance metrics, and continuous improvement. Oversees high-volume periods, business continuity, stakeholder partnerships, and customer issue resolution while ensuring secure, timely, and efficient service delivery.

Manage and coordinate operations for debit fraud and dispute claims, lead and develop teams, ensure compliance with laws and policies, deliver quality customer service, and drive process improvements.

Lead a property team to drive day-to-day operations, guest/resident experience, and financial performance. Hire, train, and develop staff; enforce SOPs, safety, and compliance; manage scheduling, budgets, expense control, and cross-functional collaboration with Sales, Revenue, and Marketing. Provide hands-on escalation support, execute people-related initiatives, and continuously improve operational standards to meet occupancy and revenue goals.

Manage retirement advisory client onboarding, account setup, plan documentation, CRM data integrity, quarterly reporting, billing workflows, audits, compliance approvals, and operational improvements. Coordinate with advisors, investment teams, recordkeepers, the RIA, Accounts Receivable, and clients to resolve issues, maintain accurate systems, and support scalable service delivery.

Lead and manage a security engineering team responsible for operating and improving security infrastructure (SIEM, EDR, DLP, vulnerability management, IAM, network security). Oversee tooling implementation, incident response playbooks, threat hunting, vendor management, cross-team security integration, metrics reporting, and mentoring of junior engineers.

Manage vehicle titling operations supporting asset remarketing sales: oversee title staff, vendor oversight, performance monitoring, process integrity, reporting, invoice authorization, and drive process improvements to minimize days in inventory. Role is on-site five days per week.

Owns sales operations infrastructure, analytics, CRM administration, forecasting, process optimization, reporting, and cross-functional technology initiatives. The role manages HubSpot and Salesforce workflows, lead routing, dashboards, data governance, sales performance measurement, incentive reporting, onboarding materials, quality audits, and process improvements. It partners with Sales, Finance, Marketing, Customer Success, Clinical Operations, Technology, and leadership to improve productivity, pipeline performance, customer handoffs, revenue growth, and operational consistency.

Lead and scale sales operations: own Salesforce administration and sales tech stack, enforce pipeline hygiene and forecasting, build playbooks and onboarding, run sales cadence and analytics, and operationalize cross-functional commercial programs to support a 30+ rep sales organization.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead multiple Market Operations training, development, culture, and operational improvement programs. Manage projects through initiation, planning, execution, and close while coordinating cross-functional stakeholders, budgets, timelines, and communications. Analyze performance data, conduct root cause analysis, identify risks, improve processes, and provide recommendations to senior leadership. Develop training content, manage competing priorities, and support change initiatives in a fast-paced environment. Travel may be required up to 10% of the time.

Owns the design, delivery, certification, and measurement of leader training across Carvana’s distributed Market Operations organization. Builds onboarding and leadership development programs, assesses capability gaps, measures training effectiveness, creates improvement plans, coordinates multi-site delivery, and partners with operations and support teams. Leads training specialists and instructional designers while ensuring consistent curriculum, standard work, and leadership development across sites.

Manage and support master-planned community operations including interim property management, hiring, budgets, financials, reporting, team development, compliance, and regional travel to assist communities and implement best practices.

Leads multiple complex Market Operations initiatives from initiation through closure, managing scope, timelines, budgets, risks, stakeholders, and communications. Uses operational metrics, data analysis, and root cause analysis to identify weaknesses, improve processes, and guide senior leadership decisions. Partners cross-functionally across HR, IT, construction, engineering, procurement, and operations; coaches teams on project management and analytical methods; and manages portfolios with minimal guidance.

Owns Discovery Land Company's global e-commerce expansion on Shopify Plus, serving as internal product owner and managing content, site merchandising, storefront launches, logistics, fulfillment workflows, agency coordination, analytics, and optimization. The role oversees six beta storefronts before scaling to more than 20 global sites, ensuring accurate luxury product content, operational performance, inventory synchronization, and consistent brand presentation.

Lead the Partner Success Operations unit, managing BPO agents and Medical Assistant teams, ensuring onboarding, scheduling, QA, SOPs, and trackers. Act as operational right-hand to the Director, coordinate handoffs between integration and growth teams, surface process gaps, and maintain scalable operational infrastructure across partner accounts.

Lead and scale a high-volume Talent Acquisition function for Operations by diagnosing process gaps, designing scalable recruiting playbooks, driving change management, coaching recruiting leaders, analyzing hiring data, and partnering cross-functionally to improve candidate experience and hiring quality.

Owns intake, scoping, and end-to-end delivery of sales process and system changes. Gathers requirements, coordinates cross-functional stakeholders, drives projects, manages change adoption, documents SOPs, and identifies automation opportunities to improve sales operations.

Lead and develop a recruiting team to execute high-volume, full life-cycle hiring for Operations (Inspection Center) hourly and leadership roles. Build recruiting strategy, analyze hiring metrics, partner with hiring managers, improve candidate experience and processes, and drive data-informed decisions to meet staffing goals.

Lead and coordinate process improvement projects to reduce cost and cycle time, using Lean Six Sigma and Kaizen. Develop project plans, manage stakeholders, coach teams and sponsors, and deliver projects within scope, schedule, and budget.

The role involves leading strategy and operations initiatives by analyzing data, collaborating with teams, implementing improvements, and mentoring others.

Own and build the post-sales operating system: reporting, CS platform implementation and administration, health scoring, CSAT/NPS programs, data governance, customer communications, renewal operations, and automation. Partner cross-functionally to create a single source of truth and operational cadence that drives retention, renewals, and scalable delivery.

Lead the Inspection Center Operations Development team to drive continuous improvement using lean methodologies. Partner cross-functionally to set vehicle standards, deliver cost-saving projects, create standard work and training, develop labor standards and staffing models, and coach staff while ensuring safety and compliance.

The Manager Mail Operations oversees mail operations, leading a team, managing vendor relationships, and ensuring efficient mail handling processes within the organization.