Operations Manager Jobs in Tempe, AZ

Lead and manage a security engineering team responsible for operating and improving security infrastructure (SIEM, EDR, DLP, vulnerability management, IAM, network security). Oversee tooling implementation, incident response playbooks, threat hunting, vendor management, cross-team security integration, metrics reporting, and mentoring of junior engineers.

Leads operations execution for new hardware products from early development through production launch and ramp. Owns integrated operations plans, build and production readiness, supply chain and supplier coordination, manufacturing readiness, ERP/MRP setup, risk mitigation, and transition to sustained production. Partners cross-functionally with Engineering, Product, Quality, Manufacturing, Strategic Sourcing, suppliers, and contract manufacturers to deliver milestones including Prototype, EVT, DVT, PVT, and Mass Production.

Owns sales operations infrastructure, analytics, CRM administration, forecasting, process optimization, reporting, and cross-functional technology initiatives. The role manages HubSpot and Salesforce workflows, lead routing, dashboards, data governance, sales performance measurement, incentive reporting, onboarding materials, quality audits, and process improvements. It partners with Sales, Finance, Marketing, Customer Success, Clinical Operations, Technology, and leadership to improve productivity, pipeline performance, customer handoffs, revenue growth, and operational consistency.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Owns the design, delivery, certification, and measurement of leader training across Carvana’s distributed Market Operations organization. Builds onboarding and leadership development programs, assesses capability gaps, measures training effectiveness, creates improvement plans, coordinates multi-site delivery, and partners with operations and support teams. Leads training specialists and instructional designers while ensuring consistent curriculum, standard work, and leadership development across sites.

Manage and support master-planned community operations including interim property management, hiring, budgets, financials, reporting, team development, compliance, and regional travel to assist communities and implement best practices.

Lead and scale a high-volume Talent Acquisition function for Operations by diagnosing process gaps, designing scalable recruiting playbooks, driving change management, coaching recruiting leaders, analyzing hiring data, and partnering cross-functionally to improve candidate experience and hiring quality.

Lead and develop a recruiting team to execute high-volume, full life-cycle hiring for Operations (Inspection Center) hourly and leadership roles. Build recruiting strategy, analyze hiring metrics, partner with hiring managers, improve candidate experience and processes, and drive data-informed decisions to meet staffing goals.

The role involves leading strategy and operations initiatives by analyzing data, collaborating with teams, implementing improvements, and mentoring others.

Own and build the post-sales operating system: reporting, CS platform implementation and administration, health scoring, CSAT/NPS programs, data governance, customer communications, renewal operations, and automation. Partner cross-functionally to create a single source of truth and operational cadence that drives retention, renewals, and scalable delivery.