Engineering Operations Manager

Posted 9 Hours Ago
Be an Early Applicant
7 Locations
In-Office or Remote
83K-204K Annually
Senior level
Fitness • Healthtech • Retail • Pharmaceutical
The Role
Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.
Summary Generated by Built In

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

If you're eager to make a real impact in the healthcare industry through meaningful contributions, explore a technology role with CVS Health. Our journey calls for technical innovators and data visionaries - come help us pave the way. 

At CVS Health, we're driven by a vision to redefine healthcare in America by placing people at the center of everything we do. We're looking for a highly organized, data-driven Engineering Operations Manager to strengthen execution, financial stewardship, and operational governance across Engineering, Product, and Delivery. 

In this role, you'll connect leaders and partners across delivery, strategy, finance, security, procurement, and vendors. You'll translate priorities into clear plans, reporting, controls, and follow-through so teams can focus on business value while operating efficiently, securely, and at scale. 

As leaders in healthcare, our analytics and engineering teams deliver innovative solutions to business problems by collaborating in a dynamic and agile environment. You'll be part of a team that values curiosity, encourages bold thinking, and supports continuous growth - both technically and professionally. 

As an Engineering Operations Manager, you will: 

  • Lead annual, quarterly, and monthly planning; maintain OKRs, KPIs, milestones, dependencies, action logs, risk registers, and executive status reporting. 
  • Partner with Delivery and Product leaders to monitor initiative health, team capacity, resource allocation, workload, and cross-functional execution risks. 
  • Manage budgets, forecasts, actual spend, software and cloud costs, funding requests, and cost-optimization opportunities in partnership with Finance and Procurement. 
  • Coordinate workforce and team operations, including onboarding, offboarding, leadership meetings, business reviews, offsites, communications, and change activities. 
  • Oversee SaaS assets, licenses, vendors, contracts, renewals, statements of work, invoices, and performance documentation to improve compliance and spend visibility. 
  • Coordinate security access reviews, audit requests, disaster recovery plans and exercises, remediation tracking, technical learning programs, and operational process documentation.

Required Qualifications: 

  • 5+ years of experience in engineering operations, program management, technical operations, business operations, or a related function. 
  • 3+ years of experience supporting software engineering, product, delivery, or technology teams in a matrixed organization. 
  • 3+ years of experience managing budgets, forecasts, vendor spend, contracts, purchase requests, or invoices. 
  • 3+ years of experience creating and maintaining executive reports, dashboards, OKRs, KPIs, project plans, risk registers, or portfolio governance materials. 
  • 2+ years of experience coordinating workforce operations, software licenses or SaaS assets, security access reviews, compliance activities, or disaster recovery planning. 
  • 3+ years of experience using productivity, project-management, financial, or reporting tools to manage multiple concurrent priorities and deliverables. 

Preferred Qualifications: 

  • Experience supporting a large enterprise software engineering organization. 
  • Experience applying Agile, Scrum, Kanban, or scaled delivery frameworks. 
  • Experience managing enterprise SaaS portfolios, software assets, or technology vendor renewals. 
  • Experience coordinating audit, security, compliance, business continuity, or disaster recovery programs. 
  • Experience with AWS, Google Cloud, or cloud cost-management practices. 
  • Experience planning technical workshops, certifications, or learning programs and tracking participation or outcomes. 
  • Experience preparing executive briefings and communications for cross-functional leadership audiences. 

Education: 

  • Bachelor's degree in Business, Information Technology, Engineering, Operations, or a related field, or equivalent relevant experience. 
  • Master's degree in Business, Technology, Engineering, or a related field preferred. 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$83,430.00 - $203,940.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on
Benefits Moments.

We anticipate the application window for this opening will close on: 10/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Skills Required

  • 5+ years of experience in engineering operations, program management, technical operations, business operations, or a related function
  • 3+ years of experience supporting software engineering, product, delivery, or technology teams in a matrixed organization
  • 3+ years of experience managing budgets, forecasts, vendor spend, contracts, purchase requests, or invoices
  • 3+ years of experience creating and maintaining executive reports, dashboards, OKRs, KPIs, project plans, risk registers, or portfolio governance materials
  • 2+ years of experience coordinating workforce operations, software licenses or SaaS assets, security access reviews, compliance activities, or disaster recovery planning
  • 3+ years of experience using productivity, project-management, financial, or reporting tools to manage multiple concurrent priorities and deliverables
  • Bachelor's degree in Business, Information Technology, Engineering, Operations, or a related field, or equivalent relevant experience
  • Experience supporting a large enterprise software engineering organization
  • Experience applying Agile, Scrum, Kanban, or scaled delivery frameworks
  • Experience managing enterprise SaaS portfolios, software assets, or technology vendor renewals
  • Experience coordinating audit, security, compliance, business continuity, or disaster recovery programs
  • Experience with AWS, Google Cloud, or cloud cost-management practices
  • Experience planning technical workshops, certifications, or learning programs and tracking participation or outcomes
  • Experience preparing executive briefings and communications for cross-functional leadership audiences
  • Master's degree in Business, Technology, Engineering, or a related field

CVS Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.

  • Healthcare Strength Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
  • Retirement Support A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.

CVS Health Insights

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The Company
HQ: Woonsocket, RI
119,959 Employees
Year Founded: 1963

What We Do

CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.

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