Do you like engaging with internal and external stakeholders in a high impact role within an exciting business? We are looking for an Asset Remarketing Operations Manager to join our team.
As the Vehicle Remarketing Asset Remarketing Business Operations Manager in Vehicle Remarketing Operations, you will oversee vehicle titling functions supporting the Asset Remarketing vehicle sale process. These functions include internal title collection, determination of negotiability, external application for negotiable title, distribution of title for sale or account closure activities, vendor oversight, performance monitoring, and rate control. Timely execution of these processes will facilitate prompt vehicle sale scheduling and minimizing days in inventory.
Job Responsibilities
• Oversee Title support staff assuring adherence to procedures, established service standards, and Bank policy.
• Administer performance management review and discussions with team
• Monitor title process to assure all activities are executed timely. Activities include, internal title requests, stock in of all titles received, application for negotiable titles, follow up on outstanding title requests and applications, daily disbursement of titles, and thorough and accurate documentation of task activity.
• Ensure system data integrity by monitoring daily department support tasks and work lists to assure activities are updated timely.
• Identify and engage in situations delaying title application to assure/determine the best method of resolution is used.
• Monitor process flows to identify opportunities to add efficiency, document recommendations, update procedures, and implement approved solutions.
• Assure the generation and distribution of daily, weekly, and monthly operational reporting. Validate performance reporting and prepare monthly scorecard summary.
• Reviewing and authorizing payment of title service invoices and relevant bills received
• Required 5 days per week in the office
Required Qualifications, Capabilities, and Skills
• Strong verbal and written communication skills
• Strong negotiation, analytical, problem resolution, and decision making skills
• Strong ability to analyze department reporting to identify process gaps and opportunities and offer solutions to existing or potential problems
• Strong ability to effectively utilize business tools including Word, Excel, Teams, etc.
• Strong ability to identify enhancements to existing performance reporting and develop new reporting as needed to measure process efficiency.
Preferred Qualifications, Capabilities, and Skills
• Bachelor’s degree or 3+ years supervisory/leadership experience
• 3+ years experience in the vehicle remarketing industry supporting remarketing related activities
• 5+ years experience dealing with all aspects of title processing on a national basis
About UsChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- Strong verbal and written communication skills
- Strong negotiation, analytical, problem resolution, and decision making skills
- Strong ability to analyze department reporting to identify process gaps and opportunities and offer solutions
- Strong ability to effectively utilize business tools including Word, Excel, Teams
- Strong ability to identify enhancements to existing performance reporting and develop new reporting as needed
- Required 5 days per week in the office
- Bachelor's degree or 3+ years supervisory/leadership experience
- 3+ years experience in the vehicle remarketing industry supporting remarketing related activities
- 5+ years experience dealing with all aspects of title processing on a national basis
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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