Top Operations & Support Jobs

Lead and manage day-to-day operations for a multi-office insurance restoration company: oversee estimating, project management, claims coordination, HR, sales administration, staff coaching, quality control, dispatching, documentation, and customer/insurer relations to ensure projects are completed on time, on budget, and in compliance with procedures and laws.

Supports hedge fund clients across middle- and back-office operations, including trade support, settlements, reconciliations, wire processing, cash management, position and market value exception research, and payment confirmations. Serves as a liaison among clients, counterparties, prime brokers, and internal departments. Reviews team work and trains operations staff while supporting products such as equities, fixed income, swaps, futures, options, FX, mortgages, and repos.

Own and scale marketing-to-sales operations infrastructure across Salesforce, Marketo, Clay, Qualified, and related systems. Manage lead lifecycle architecture, routing, scoring, enrichment, deduplication, data quality, conversational marketing workflows, and funnel optimization. Partner with Marketing, Sales, SDRs, Business Systems, and vendors to improve pipeline quality, speed to lead, and sales efficiency. Implement AI-enabled automation, oversee tool budgets, and support system migrations and process governance.

Own revenue management and operational performance across a student housing portfolio. Develop pricing, occupancy, leasing, and revenue forecasts; validate property-level strategies; monitor competitive markets and operational KPIs; and present performance recommendations to leadership and clients. Lead reporting accuracy, data integrity, corrective actions, and analytical team development while periodically traveling for asset and market tours.

Manage payments operations across two brands by building and maintaining dashboards, monitoring account health, driving cross-functional execution, improving processes and tools, partnering on operational strategy, preparing leadership reporting, and independently identifying improvement opportunities.

Manage daily vending and branch operations: train staff, oversee projects, maintain company vehicle, visit accounts, monitor inventory and costs, handle customer issues within 24 hours, schedule equipment upgrades, and support branch goals.

Own the Legal department’s operational strategy, budget, processes, reporting, technology roadmap, and AI-enabled workflows. Manage legal technology vendors and outside counsel, improve matter intake and document management, govern confidentiality and privilege controls, oversee entity and regulatory tracking, and drive adoption through training and stakeholder engagement.

Leads Legal and Compliance department operations, including process improvement, legal technology administration, knowledge management, outside counsel and vendor management, budgeting, contract operations, reporting, compliance support, and insurance administration. Partners cross-functionally with Finance, HR, Commercial, Medical Affairs, Regulatory Affairs, and other teams to improve efficiency, scalability, risk management, and service delivery.

Manages operational support across BeLux rental stations by tracking performance metrics, coordinating group project rollouts, organizing station audits, promoting operational excellence, resolving customer complaints, and supporting payment terminals and internal systems.

Lead and mentor Regional Operations Managers overseeing vehicle and facility inspections. Ensure policies, SLAs, and quality standards are met; hire, train, and support inspectors; collaborate with sales, scheduling, product, and quality teams; analyze data to improve capacity and consistency; handle customer feedback and serve as field POC and reserve inspector.

Manage end-to-end operational relationships for assigned eCommerce customers: diagnose and resolve fulfillment, inventory, systems, and CX issues; lead cross-functional execution, present data-driven improvement plans, implement process improvements, and maintain customer health metrics.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Administer and troubleshoot HP Operations Manager (OMw) in clustered environments (versions 9.1-9.2). Patch/upgrade OMw, create custom monitors and perfmon/custom scripts, deploy/integrate monitoring tools (NNMi, SiteScope, Operations Orchestration, BSM, BPM), manage agents, develop OM policies, and perform basic Windows/Linux systems administration and scripting.

Manage DIS administration, deployment, monitoring and support for EAI/ETL (BizTalk, SSIS). Lead distributed operations teams, ensure SOX compliance, automate deployments, maintain documentation, monitor performance and alerts, coordinate with DBAs/Control-M, manage incidents/DR/backups, support testing and ensure SLA/OLA adherence.

Administer and troubleshoot HP Operations Manager (OMw/HPOM) in clustered environments (versions 9.1-9.2). Install, patch, upgrade, configure managed nodes and agents; develop custom monitors, perfmon and scripting integrations; deploy SPIs and integrate monitoring tools (NNMi, SiteScope, BSM, BPM); perform Windows/Linux basic sysadmin and automate agent management/uninstall tasks.

Manage full-cycle order fulfillment (credit, sales orders, invoicing, A/R), purchasing and production. Interface with clients, vendors and partners; solve day-to-day problems. Supervise office, production and warehouse staff and handle administrative and operations management tasks.

Manage and coordinate daily facility operations, supervise staff, hire and schedule teams, track and report operations metrics, collaborate with Purchasing, Sales, Warehouse and Customer Service, ensure regulatory compliance and adequate supplies, and recommend process improvements to optimize efficiency.

Lead and manage multi-location mobile glass operations to drive sales, profitability, and quality. Oversee store managers, supervisors, and technicians; recruit, train, schedule, optimize routing, manage inventory, ensure AGRSS and regulatory compliance, and deliver exceptional customer service while meeting KPIs.

The Operations Manager will analyze product metrics, drive operational strategies, lead cross-functional projects, and improve customer experiences for Nevis's AI wealth management platform.

Lead and grow a payments operations team overseeing ACH, wires, cards, RTP, FedNow and emerging rails. Ensure timely processing, settlement, reconciliation, controls, compliance (NACHA, Reg E, AML/KYC). Drive operational improvements, product implementations, reporting, budgeting, and cross-functional partnerships to support payment modernization and reduce risk and friction.

Plan and execute software roll-outs, prepare deployment and test plans, manage support team and application network, ensure release controls, validate packaging, coordinate IT Operations, and communicate releases to stakeholders.

The Operations Manager leads capabilities development and operational support for a government contract, overseeing processes and team performance to enhance program objectives.