Top Operations & Support Jobs

Leads daily operations across revenue, compliance, specials, lockbox, and business license departments. Supervises and trains staff, improves workflows, ensures accurate payment processing and taxpayer compliance, manages customer service and delinquent accounts, and produces advanced Excel reports, dashboards, and analytical models. Collaborates with Sales, IT, Client Relations, QA, and Operations while supporting client relationships and service enhancements.

Manage branch operations for a high-revenue location: hire, train, supervise staff; ensure DOT compliance and safety; oversee productivity, route audits, financial performance, and customer service.

Manage branch operations for vending and foodservice accounts: train staff, maintain customer relations, manage inventory, labor and financials, oversee equipment installations, operate company vehicle, resolve customer issues, and support branch projects and goals.

Manages daily basketball program operations, including leagues, tournaments, camps, clinics, club teams, practices, rentals, and special events. Coordinates schedules, staffing, officials, admissions, facility logistics, registrations, communications, vendors, equipment, and operational reporting. Oversees club basketball activities, supports player development and team travel, supervises part-time staff and coaches, and maintains a high-quality experience for athletes, families, teams, and guests.

Oversee daily BPO operations, service delivery, SLAs, performance metrics, workforce efficiency, budgets, compliance, and client alignment. Lead and develop managers and supervisors, implement process improvements, drive employee engagement, and manage transformation initiatives. The role requires extensive BPO operations leadership, strong analytical and decision-making abilities, experience managing large teams, and proficiency with workforce management, reporting, CRM, and call center technologies.

The Operations Excellence Engineer II provides engineering and project support to improve labor productivity and inventory control at Americold facilities, leveraging data dashboards, driving continuous improvement initiatives, and providing training on operational tools.

Lead branch operations to maximize productivity and safety. Support the Branch Manager on financial goals, compliance, sales oversight, staff performance management, training, and customer service.

Lead strategy and operations for Sales Development and Marketing by developing SDR expansion plans, partnering with internal teams and agencies, driving process improvements, measuring performance with analytics, and implementing scalable tools and workflows to accelerate pipeline and revenue growth.

Build, deploy, and iterate AI-powered revenue workflows to automate and scale provider GTM motions. Lead end-to-end Rev Ops initiatives from problem definition and data analysis through implementation, partnering with R&D and Data teams. Shadow reps to design usable processes, measure performance via quantitative analysis, and drive adoption and continuous optimization of AI-native tools and systems.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

The Senior Operations Manager oversees contact center functions, drives strategic direction, cultivates leadership, and ensures operational excellence across P&Ls.

Owns technology operations for enterprise AI platforms, including license lifecycle management, seat provisioning, access administration, platform support, vendor coordination, compliance controls, metrics, documentation, and AI help desk operations. The role develops scalable processes, improves service quality, supports rapid technology adoption, and partners with security, identity, AI, and technology teams to automate and simplify operational workflows.

Oversee ticket office operations, walk-up sales, customer inquiries, and ticket fulfillment across NASCAR properties. Hire, train, staff, and schedule ticket representatives for race weekends and special events. Manage Ticketmaster system setup, promote digital ticket adoption, collaborate with internal and external partners, analyze fulfillment needs, and recommend process improvements. The role requires flexibility for evening, weekend, and holiday work, plus occasional travel.

Lead planning and delivery of large, complex client projects; act as liaison between clients and internal teams; create and load projects in Axis; monitor field execution; analyze reporting from Axis and SSRS; ensure accurate invoicing; coach Client Operations staff; and lead process improvement and special projects to drive quality and client satisfaction.

Own and optimize Brex’s B2B marketing and revenue operations infrastructure. The role manages Salesforce, Marketo, LeanData, and related GTM systems; designs lead routing, scoring, enrichment, attribution, and handoff workflows; builds AI-powered automation and dashboards; improves pipeline velocity and data governance; and partners with Sales, SDR, RevOps, Partner, and Engineering teams to scale demand generation and partner-led growth.

Own and optimize Brex’s B2B go-to-market operations infrastructure across Marketing, SDR, Sales, and Partner teams. The role manages Salesforce, Marketo, LeanData, Segment, and related systems; designs lead routing, scoring, enrichment, attribution, and handoff workflows; develops AI-powered automation and agentic SDR processes; improves data governance, reporting, pipeline visibility, and funnel velocity; and partners with RevOps, Sales Systems, and Engineering to scale demand generation and partner-led growth.

Manage branch operations to deliver safe, efficient rental services. Support the Branch Manager on financial, operational, and sales goals; supervise and coach staff; handle HR administration, customer interactions, vendor relationships, and compliance with policies and safety procedures. Drive continuous improvement and report areas of concern or opportunity.

Manages operational systems, workforce management administration, recurring reporting, dashboards, KPIs, performance analytics, audits, and process improvement. Analyzes data to identify trends, risks, and root causes, then recommends actionable solutions to leadership. Coordinates cross-functional operational projects, maintains procedures and workflows, and supports technology, automation, and AI-enabled efficiency initiatives. The role is on-site in San Diego and requires regional travel, a valid driver’s license, reliable transportation, and a background check.

Own client, vendor, and subcontractor onboarding; contract administration; fleet and field-equipment compliance; technician training coordination; new-hire onboarding; company events; and leadership projects. Maintain accurate Salesforce and accounting records, manage insurance and licensing requirements, track operational readiness, and improve SOPs and cross-functional processes across field operations, billing, vendors, and client relations.

Manages daily high-value payment operations, ensuring accurate processing, risk management, regulatory compliance, and service-level performance. Leads U.S. operational staff and coordinates with an India-based processing group. Develops KPIs, analyzes operational data, improves processes, supports controls, and contributes to transformation initiatives. The role requires cash or treasury operations experience, people supervision, strong communication, sound decision-making, attention to detail, and the ability to manage concurrent priorities and operational change.

Own revenue operations analytics, forecasting, executive reporting, QBRs, quota and target planning, and large-dataset analysis. Build scalable reporting infrastructure, internal tools, dashboards, data models, and AI-assisted workflows. Partner with Business Systems and Data Engineering to improve CRM data quality and operational processes, while presenting actionable insights to go-to-market leadership.

Lead and scale revenue operations across commercial teams. Build unified revenue data infrastructure, reporting, analytics, commission plans, and reconciliation processes. Establish operating rhythms, optimize lead-to-revenue workflows, automate processes, and improve the revenue technology stack. Partner with senior leadership on strategic decisions, growth opportunities, cross-functional alignment, and operational excellence. This hybrid role requires two days weekly in the Boston office.

Manage business operations and program integration for a large USAF portfolio. Responsibilities include developing roadmaps and schedules, tracking expenditures and spend plans, supporting acquisition and program planning, improving internal processes and resource utilization, preparing leadership briefings and documentation, and coordinating meetings and conferences. The role requires strong organization, communication, independent work, and knowledge of DoD and Air Force program management practices.

Leads cross-functional business operations programs, standardizes processes and playbooks, manages KPIs and delivery reporting, and drives operational improvements across teams. Partners with Finance, Accounting, Professional Services, Product, and Engineering to improve profitability, forecasting, transparency, and execution. Oversees Jira and Tempo processes, change management, risk escalation, reporting automation, and stakeholder alignment while mentoring team members and advising senior leadership.

Provides executive administrative, operational, fiscal, and project-management support to the Assistant Executive Director for Technology and Operations. Coordinates facilities, capital projects, educational technology, infrastructure, vendors, purchasing, contracts, invoices, records, meetings, and cross-departmental initiatives. Maintains confidential information, tracks deadlines and budgets, supports technology implementations, and coordinates school building projects, renovations, and agency activities. The role is primarily on-site and requires occasional off-site and evening work.