Top Operations & Support Jobs

Manages arena event operations, including event setup and teardown, facility changeovers, floor plans, event service staffing, cleaning, custodial activities, equipment maintenance, inventory, supplies, and employee training. Coordinates with event, maintenance, food and beverage, and tenant teams to deliver high-quality event services. Oversees operational standards, staff evaluations, purchasing, and OSHA-compliant MSDS documentation.

The Anaplan COE Functional Analyst manages enhancements for models, translates business processes, provides user support, and drives finance automation.

Leads operations across one or more facilities through subordinate managers. Establishes budgets, KPIs, quality and safety standards, work practices, processes, and operational objectives. Oversees human, financial, and physical resources; drives collaboration and Lean/Six Sigma process improvement; manages performance, expenses, complex projects, and stakeholder relationships. Requires substantial autonomy, strategic judgment, and responsibility for facility outcomes.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Leads graduate student appointments and funding operations for Harvard FAS and GSAS. Manages a Science Division appointments team, oversees compliant Teaching Fellow and Research Assistant processing, coordinates with academic and administrative offices, maintains appointment records, ensures quality control, resolves complex issues, improves procedures, and oversees more than $80 million in disbursements for over 1,000 graduate students.

Validates and maintains tree inventory data across GIS layers through desktop analysis and field verification. The role identifies discrepancies, supports GIS platform optimisation, produces data quality reports, develops validation procedures, and collaborates with operations and IT teams on digital transformation initiatives. Strong tree species identification, analytical ability, attention to detail, communication skills, and comfort working outdoors are required. GIS and quality assurance training will be provided.

Manages core operational processes for Veeva’s global Business Consulting practice. Responsibilities include improving workflows, maintaining process discipline, tracking operational metrics, generating data-driven insights, ensuring reporting accuracy, strengthening cross-functional relationships, and resolving process gaps. The role supports globally distributed teams, adapts to changing priorities, and drives efficiency through process automation and continuous improvement.

Manage core operational processes for Veeva’s global Business Consulting practice. Responsibilities include maintaining operational discipline, tracking metrics, producing insights, improving workflows, reducing administrative effort and costs, maintaining process integrity, and partnering cross-functionally with global teams. The role requires strong analytical, communication, relationship-management, adaptability, and process-improvement skills, with familiarity using Excel, Tableau, Power BI, or Salesforce.

Manage core operational processes for Veeva’s global Business Consulting practice. Responsibilities include maintaining operational discipline, tracking metrics, producing reporting and insights, improving workflows, reducing administrative inefficiency, collaborating cross-functionally, and ensuring process and system integrity. The role requires strong analytical, communication, relationship-management, adaptability, and problem-solving skills in a globally distributed organization.

Manages nonprofit fundraising operations, including Salesforce data integrity, gift processing, reporting, dashboards, donor systems, staff training, onboarding, reconciliations, and regional support. Supervises a Gift Processing Associate, improves development systems and processes, coordinates Salesforce enhancements, maintains fundraising protocols, and supports revenue tracking across the organization. This remote role requires occasional travel.

Manages customer order operations and serves as the team’s operational subject matter expert. Resolves complex order, inventory, logistics, accounting, ERP, and EDI issues; coaches coordinators; develops SOPs and training; and leads cross-functional process improvements. Partners with Sales, Supply Chain, Logistics, Finance, IT, warehouses, customers, and logistics providers on implementations, transaction troubleshooting, and scalable workflows. Uses operational KPIs and root-cause analysis to improve efficiency, customer experience, and order-to-cash execution.

Leads branch operations, logistics, scheduling, inventory, equipment maintenance, safety, and financial performance. Hires, trains, mentors, and develops field personnel while ensuring service quality, employee engagement, profitability, and policy compliance. Identifies process improvements and operational efficiencies. Requires management experience, a relevant degree or equivalent experience, a valid U.S. driver’s license, work authorization, and willingness to obtain a commercial pesticide applicator license within one year.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

As an Operations Manager, you will lead multiple territories, managing growth and profitability, building relationships with dental offices, and launching new markets.

The Revenue Operations Manager will be responsible for driving performance, ensuring pipeline integrity, and providing commercial intelligence to improve US operations by utilizing AI and direct collaboration with sales teams.

Leads high-volume call center operations, driving KPI performance, service quality, compliance, client delivery, and continuous improvement. Develops supervisors and frontline leaders through coaching, performance management, and succession planning. Uses root cause analysis, reporting, automation, AI-enabled tools, and analytics to improve efficiency and customer experience. Manages operational risks, client communications, escalations, audits, and transformation initiatives while ensuring accountability and measurable results.

Leads daily IT operations, infrastructure, engineering, cybersecurity, end-user support, vendor management, and technology projects. Oversees systems, networks, cloud platforms, user access lifecycle, backups, disaster recovery, patching, vulnerability remediation, asset management, and service-level performance. Supports audits and regulatory examinations while presenting operational metrics to leadership. Manages teams, budgets, vendors, and technology initiatives to ensure secure, reliable, compliant, and effective services across multiple locations.

Coordinates branch operations and service delivery to maximize productivity, safety, customer service, and compliance. Supports the Branch Manager with financial objectives, policy compliance, sales initiatives, staff performance management, coaching, training, and safety leadership. Oversees Inside Sales Representatives, drivers, and other branch personnel while promoting accountability, teamwork, and efficient processes.

Leads judicial operations, court administration, settlements, payment solutions, collections, and revenue recovery for commercial toll operations. Manages supervisors, oversees court workflows and case documentation, directs B2B account recovery, monitors reconciliations and financial controls, manages budgets, analyzes performance data, and implements process improvements. The role coordinates with courts, legal resources, collection partners, service providers, and internal stakeholders while ensuring compliance, audit readiness, accurate reporting, and operational scalability.

Manages banking operations staff, hiring, mentoring, performance evaluation, process improvement, regulatory procedures, SOX controls, and KPI reporting. Ensures efficient department performance and high-quality service for internal and external customers while identifying and implementing operational improvements.

Manages cross-functional departmental operations, including budgeting, financial reporting, reconciliations, procurement, HR coordination, facilities, staffing, events, and administrative services. Oversees FAST financial operations, billing, revenue tracking, and compliance. Supervises staff, supports strategic planning through data analysis, coordinates renovations and maintenance, and advises faculty, staff, students, and university leadership on policies, procedures, and resource allocation.

Coordinates advancement operations, fundraising projects, donor stewardship, communications, events, and partnership activities. Maintains project timelines, donor records, databases, meeting schedules, and reporting. Prepares donor materials, presentations, acknowledgments, and briefing documents while supporting board committee meetings and executive needs. Manages event logistics, sponsorship tracking, vendor coordination, and post-event follow-up. The role requires strong organization, communication, discretion, and the ability to manage multiple priorities in a hybrid nonprofit environment.

Lead global operations across onshore and offshore teams, ensuring service quality, SLA adherence, KPI performance, and regulatory control compliance. Manage and develop team members, drive process optimization and automation, use analytics to identify operational improvements, and address root causes. Partner with clients, product, risk, and audit stakeholders to improve participant experience, resolve escalations, and mitigate operational risks.

The Operations Manager ensures operational efficiency by managing load boards, overseeing account managers and coordinators, conducting performance reviews, and providing operational training.

Manage internal operations for the Office of Community Empowerment and Opportunity, overseeing IT, fleet, safety, telephony, asset/inventory management, and supervisory staff. Ensure compliance with City and funder requirements, implement workflows, troubleshoot operational issues, liaise with OIT, chair the Safety Committee, and support equitable operations across units.